Hi, here is my opinion, I hope I can help a little, I don't represent the whole audience so take this with a grain of salt.
I read your comic though my mobile and I am a user with tired sight.
My first impression is that the style is very unique, the backgrounds are gorgeous and you really invest time in coloring and planning beautiful scenes.
I like the corporal language of the characters and how they emote.
If I had to point out what I think can be improved is that I think each page is very monotone. There are too many panels and none of them stand out. Don't get me wrong they are beautiful, and this is only an "issue" when you read it on the mobile. (If this was a printed comic it would be fine)
You scroll down and there too many dialogues, and many panels that look the same and casual readers might expect something that catches their eye.
Maybe have fewer panels, but more variety in the camera angles, close-ups to emphasize an emotion. Most panels look as if we were looking at them from afar
As I mentioned at times there are too many dialogues and on my mobile, they look very tiny to read comfortably, this might not be a problem for readers with bigger phones or better sight XD But also, let's be real many users are too lazy to read the whole thing.
In my opinion, the "problem" is not the story, you could take better advantage of the format to make your work look more appealing.
Webcomics have a different rhythm and formats than book comics...it took me a reboot of my series to understand that.
Keep up the good work! I hope you find some utility in this thread.