My followers didn't get notified when I published my latest episode

[MochoStudios]

I was told that no notification was given when I published my chapter

[joannekwan]

Did they not get the notification in the app/desktop site or did they not get an RSS feed notification?

[MochoStudios]

No notifs in the app

[joannekwan]

Which series is it?
I'll ping @Yoon

[MochoStudios]

The film by mocho (aka me)

[MochoStudios]

Thanks tell me when it's dealt with

[Azifri]

I've had 2 readers who told me about a similar situation. One happened last year (December, I think), and the other was last month. It was solved by unsubscribing and subscribing again, but yeah, it's discouraging to think that other readers that are less involved could be missing the notifications as well

[vothnthorvaldson]

Haha one was me!
I also did not get a notification that you started a new series.
There are really bugs with notifs.

[Azifri]

Yes! you were the first person who told me ^^
Gah, it's also not notifying about new series now? Kinda explains why it went totally unnoticed for weeks
@Yoon Maybe something to look into?

[MochoStudios]

I realised you aren't a tapas staff member lol

[nostalgicroxas]

My new series go unnoticed as well from any subs I have. I honestly thought that was just a thing- they sub to this story so why would it notif them about some OTHER story I started?

[Azifri]

Tapas, by default, notifies all your subscribers when you release a new series. Or at least that's how it used to be. I receive such notifications from the creators I'm subscribed to quite often so sounds like the feature is still there. Or maybe the notification is the bug?

[nostalgicroxas]

What if theyre scheduled including first release though? cause like.. I've done i think 2 that the entire thing's scheduled and they've had no interest from existing subs...... not even an uptick in views..

[Azifri]

Not sure I understand what you mean but this is not about people not wanting to subscribe, it's about them receiving or not receiving a notification that an author they are subscribed to started a new series (a new series, not an update; that doesn't send notifications unless you are actually subscribed to the series).

[nostalgicroxas]

You can start a series and make the very first episode of it scheduled into the future. Because of this I wonder if the moment you create it is when the notif goes out, or if the notif goes out when the first episode is live?

[Yoon]

Can someone give me series URL? so that I can subscribe and test it out.
Thank you,

[DarkChibiShadow]

Happened to me too, as a reader, with a new comic I subscribed to called The Search for Henry Jekyll.
I'm on desktop, and the little bookmark didn't have a yellow mark, only when I pressed the drop down to check another comic did I see, on, the little yellow mark is only there on the drop down for this new comic.

Very odd.

I'm on desktop, with the latest version of Firefox.

[Rubyleaf]

So that's what's happening? I started a new series the other day and got a solid couple subscribers at first, but have posted two updates since and…nothing, no new subscribers, zero interaction, not even any reads. I thought it was maybe a change in the algorithm but notification bug could make sense? For very selfish reasons I'd also like to know what's going on and if it can be fixed anytime soon, because the current situation is a little disheartening.

[Azifri]

Just saw this. Sending you a PM with more info in case it's helpful

[jensrichard77]

Can someone give me series URL? so that I can subscribe and test it out. Thank you,

I have not heard that I have this problem. But you are welcome to subscribe to my series to test.

But I did had an issue that some of my subscribers was notified of my lates update (ep16) on http://tapas.io/series/the-last-bl-comic was seeing The first ep as the new update and not ep 16