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Jan 2020

It's never been an issue with me, but some of my friends with big followings here often face the issue of having people post harassing or abusive comments on their pages, demanding updates, nitpicking story aspects, being cruel about art quality or character design.

It makes me sad and angry, but I couldn't find a way to report these users or comments myself. It seems frustrating that only the creator can do this - they have literal tons of upsetting comments and I hate not being able to help/report users so they don't have to trawl through so much harmful, mean spirited, negative feedback.

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    Jan '20
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    Jan '20
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Everyone can express their opinions. It's best to ignore the negative ones and get on with what you're doing. You can't please every body. Best let them slide and fade away.

If it's random people, that should not actually be an issue.
People like or don't like, are considerate or rude, that's how it is. Also it's important to remember that some 'mean comments' are actually not ill-spirited at all, but coming from people who grew up in environment where blunt critics are acceptable (or even the way to go!).

In my opinion, problems really arise only if the mean messages are leaving the comic space (harassing the artist on other platforms, spreading rumors etc...) and/or organized (collective bullying) and/or are so numerous that they are taking the whole comment section and hidding the other comments.
Most likely in these situations, the artist already know about the issue. I suppose that if you know them enough, you can ask them if they need support of some kind to handle the situation, but I'm not sure that you can do something about it all by yourself...

On Webtoons even authors cannot delete or block them lol.
But then if authors don't delete them, they show this doesn't bother them, why should it bother you?
I know I am bothered by some comments, some of them are not even ill-spirited actually, but I can be a touchy author and may read them differently.
In the end it is impossible to shut up everyone on the Internet, so just leave them be =)

Not to diminish how hurtful these kinds of comments can be, but if the "abuse and harassment" never goes beyond what you described it's probably better to just ignore them, or downvote them while upvoting the positive ones so the readers don't see too much of the negativity. The kind of casual readers whose experience might be worse for the rude comments are unlikely to expand and read through full comment sections.

If we're talking about constant, targeted and personal harassment aimed at the creator as a person, you can definitely contact Tapas staff.

It's also possible you feel differently about the negative feedback than the creator does. I have been "defended" against feedback I actually found useful and thanked the commenter for.

I for one am waiting for the day I get my first really nasty comment! Means I’m moving up in the world. And depending on how bad the comment/commenter is I might celebrate them being my first naysayer and make a big deal about how nice they are just to cause them distraught and concern.

Trolling the Troll is good fun, even for a short time. :laughing:

I was actually the same. Was secretly waiting for that one true hater that signifies a special milestone in every artist's work. But the first hateful comment really took me by surprise since it was written by a reader who was anything but supporting us up until then. It was really hard to find words to address the issue :confused:

Sounds less like a troll and more like an actual angry stalker which I agree is a very different situation v.v I’m sorry you had to deal with that

90% of comments on my comic are about how I got wrong this or that aspect of military or about how my characters are traitors for helping a wounded alien, or how about said aliens "forgot about space radiation"© since I didn't addressed it directly in the story or dialogue. I sorta got used to it. On the plus side few of my pages broke two hundred comments mark, even if it were just 2 or 3 people bickering with each other. =D

Creative people really need to develop thick skins. There is always going to be someone complaining, sometimes rudely, about your work, or giving poor ratings. Even the greatest artists of our time in film, novels, books, comics, etc., have to put up with this.

I have a relatively big following and over the course of 4 or 5 years drawing my comics full time I’ve only ever had a couple of trolls. They want engagement so I just don’t engage with them and then they go away.

It’s gotten a little harder recently because my audience is getting bigger and skewing a little younger than I’m used to because of doing stuff for webtoons. So what ends up happening is a troll will comment and I’ll ignore it but my followers end up jumping in trying to defend me from a troll I’m trying to ignore. But I still don’t engage with it because it’s not worth the energy and I’ve got work to do.

Yeah I feel the same as ben on this one, the best way to deal with those comments is to not engage. They get a thrill out of any reaction--so you can block, downvote, or you can ignore. Other readers responding to those comments does the creator little favors and just brings more attention to one weird guy who might be making other readers feel uncomfortable. If there is someone in particular that is really making you feel uncomfortable (because you do get commenters going off about race and uncomfortable sexual stuff), maybe discreetly message the author and let them know how it makes you feel. It could be that the author feels like they aren't allowed to block because they're worried about what other people would think, but if they knew someone's comments are bothering their other readers, then they would do it.

But, this isn't a social media site. They don't have a team as large as Twitter or Facebook to cover all those reports, which is why we don't have the same abilities to report people.

I agree that most of what OP talks about can suck, but doesn't fall under 'abuse' for me, but I do think a method to report could be helpful for legitimate abuse.

If comments are to the point of threats, slurs, and campaigns of harassment, ignoring it or talking it through is no longer practical. It's one thing to ignore 'wow, this sucks. you should hire an artist or give up', another to ignore somebody sending that message every day, or sending 'hey, i know where you wife lives and I'm going to kill her'.

And for real harassment, nobody's going to listen to a 'hey, this may surprise you, but telling me people of my sexuality should be killed made me feel bad. could you not do that anymore?' because those people want to hurt you.

Also, most popular artists can take critique and handle some abuse, but they also have social media teams to protect them from the worst of it. The people who get hit the hardest are people with large following, but not actual fame (like many youtube stars), and the results or harassment can be truly traumatic, even on 'tough' people.

The best thing for your friends to do is ignore and not give them the satisfaction of a response because a response is what the haters truly want like some of the others stated.

The more popular someone gets the more supporters and haters they get as well that's just a part of life.

Also sometimes people find something to nitpick about and be mean because they are jealous of their popularity it's not always just because they really don't like that comic.

I don't actually think all the things you mention are abusive. Abuse tends to be a pattern of malignant behavior rather than a one-off thing.

That said, I do think there should be the ability to report actual abusive comments. I've seen creators nearly (and once outright) driven off of Tapas and comic-making from the way fans engage with (or more accurately, at) them.

I've seen Disable Comments keep some artists with anxiety or even outright harassers in the business. It sucks that that and the delete button are the extent of the tools to keep a sane space. Pretty sure most of us are not getting therapist or even pie-in-the-face rates to be some stranger's verbal punching bag.

Do any of you just delete comments that bother you? Or does that sort of count as a reaction? I only had one comment that bothered me and I just deleted it because it was a really pointless comment anyway.

Oh snap maybe I’m getting this mixed up with my webtoons account!
That would be a nice feature in tapas.