Hello,
So, I've been using Tapas since it was Tapastic, I think I created my account in 2016. I had a bunch of comics bought, including a comic that is not accessible for new accounts anymore.
Last year, I opened my Tapas app and all my ink was gone. It was more than 100,000 ink. So, a LOT. I tried opening the site on my PC, however, I couldn't. I tried changing password, it didn't show any error message, but I still couldn't log in.
So I contacted support via email. A lot of emails later, nothing was solved, nothing at all. No access to my account, no ink back, nothing.
I was going through some issues in my personal life and was not in a place where I had energy to spend on this, so I gave up.
However, now I need to change phones, and I only have access to my account with my app, so please, can anyone help me?
I tried the "forgot password" again and still nothing.
I created this account only for posting here, because I really don't want to be another month trying to communicate with Tapas.
I am really disappointed in Tapas, and believe me when I say I used to love it here. Everyone I know have heard me talk about Tapas at least once. I hope I can recover my account