Creepy "fan" demands change

[therosesword]

It's pretty amazing. When I worked for the audio drama company and our main actor in our flagship show passed away we carried on with the show with new actor. Oh the vitriol of some of the people for the boss's choice was really sick. People actually called him about it.

[ArthurAleksei]

I think that would be the worst nightmare of a commission, to be honest

[nostalgicroxas]

Off the top of my head they sound like they are .... uhm.... what's a nice way to put this on the internet. OCD Autistic?

In short, the type of person this sounds like that I've worked with before, will not understand why you haven't changed it until you tell them point blank "that is the ending, and it will not be changed." They can gripe and be upset, but they need to be told very clearly that the ending is what it was.
Take a kid to the movies and they wonder why the Titanic sunk. You tell them that it was history, and it really sank - That is the end of the story. It will not change.

The best you can do is tell the person that it will not change just because she wants it to be different. But... don't word it like that. Honestly word it more like I did before: "that is the ending. that is the story. that is how it was made and released. no one can change it." Make it as solid as a rock without bringing her/their emotions or views into it. Otherwise it sounds like an attack (to this specific type of person).

I may be wrong and they may not be the Austistic sort, but I've worked with several to know that sometimes they bear being told a few times. Just make it a broken recond response. "That is the ending." Firm. Solid.

[nostalgicroxas]

Off-topic, but think about all of the backlash "Doctor Who" got about having a female Doctor character. Fans will be fans, and they will be terrifying.

[therosesword]

As I've said to other people, this has been going on for 10 years.

Believe me, she has been told in multiple ways that the recording is what it is and it will not be changed etc.etc. etc. She has been told to her face, and in emails. I have found if you engage that goes down a rabbit hole very quickly. You can explain the company that made it is closed. you can explain that one of the actors died (they did) you can explain until you turn into a wash-rinse-repeat cycle and it won't change getting that (insert favorite swear word here) message from her at some point.

[nostalgicroxas]

Yep. As I've said, I've worked with a few people who are like this and just cannot understand. You can either politely just keep being a broken record to them, or give nothing but silence. If you know them in person, which it sounds like, just keep the tone as polite as possible and when needed, just disengage.

[therosesword]

No, I don't know her in person. She would show up at our live recordings (mentioned in another answer but there are so many now I imagine you missed it). She contacts me through my website not my personal email, something I would never give her. I just don't engage. I've been kicking around this earth a few decades now and I know how to keep my tone polite even when it's not needed.