Hello. I just updated my Tapas app. But when I try to do complete campaigns like read 3 or 5 episodes to get free 300 bonus inks, I did not receive my reward automatically. And it didn't happen only once but four times already. I keep re-reading the episodes but my inks still does not appear. I even spent some ink to read 2 more episodes on a 5 episode mission but I was not compensated. I had no problem receiving my Fortune Cookie Bonus Ink, and I still receive message notifications from my Inbox but I still wonder why I did not receive my Ink reward by reading episodes.
I already emailed Tapas about it a couple of times and still not received any reply even after waiting for 24-48 hours.
The first Get Bonus Ink event that I did not receive a reward from, Whispers of a True King, expired today. Two more events like that were added since my four failed attempts. I tried doing one more, Lord on Money and even used the Fortune Cookie Bonus Ink I got to unlock the 5th episode but I still didn't get my 300 bonus ink. What should I do?