Tapas User Experience Survey

[justanothernerdling]

Hey everyone, hope all is well

I've been doing a lot of thinking lately, and everything feels a little 'fuzzy' when it comes to the Tapas User Experience. I created an anonymous survey, collecting simple information about both readers and writers user experience on Tapas as a platform.

I would really appreciate your input, and will try to gather the stats with in a week ish.

@/mods, if I'm crossing a line, please let me know and I'll have this removed.

Thank you,

Tiv

Tapas.io user experience

[mikesakatamaki]

I've answered your survery.
I'm looking forward to seeing the results.
Thank you for creating a meaninful survey!

[Lensing]

I did the survey too, good questions

[incoMan]

ask and you shall receive...

[justanothernerdling]

Thank you! Hopefully i'll get enough responses to be able to make a really solid report. So far I have 10, so if you can think of anyone else who'd like to do this, sending it around would be appreciated!

[incoMan]

thanks for this, Hopefully this makes the difference

[NetherSlayer]

I can really only hope that there's some consensus and desires resolutions in the feedback, that Tapas might be willing to listen.

Writing is an absolute pain with the current format of the site; it shouldn't be that hard to allow writers to copy-paste their work from a proper word processor without multiple formatting errors, or providing an at least semi-functional word-processor if they want to be publishing web-novels in the first place.

[justanothernerdling]

20 responses in, and I can make some vague conclusions already I'd LOVE to get to 50+, I feel like that'd be a great sample size

[justanothernerdling]

bump! Thanks for your responses!

[king-goldfish]

Done! Would love to see results when you get them

[justanothernerdling]

With what I'm seeing, I'm hoping to actually write a report up! Will share to those interested

[king-goldfish]

I'll be keeping an eye on this topic for sure. I think this is a really cool idea.

[justanothernerdling]

40 responses in! You guys are awesome

[justanothernerdling]

Bumping this up again!

[justanothernerdling]

We got to 45! One note said some questioned seemed to look down on premium - nope, just tried a bit of humor, but it was removed ! Twas not my intention.

However, I HAVE had people say they refused to support non-premium works cus of various reasons, to the point of calling community works "the raws' like a slur. People have voted for the "I know about community but they're not premium for a reasons so why would I go there" option. It's very much a thing that happens, very unfortunately

[MelancholicOtaku]

Just completed the survey

[justanothernerdling]

Thank you! I appreciate it!

[justanothernerdling]

BABY STATS SO FAR

• 83.4% of readers are also creators
• Most creators who filled in the survey are community authors
• 85.7% reach for comics
• Generally, people feel bad about reach
• Sub4Sub makes almost a quarter of the way people find subs
• Finding new series to read seems weirdly difficult ?

the other multiple choice questions don't seem to have a lot of data i can draw anything from

OPEN QUESTION NOTE
1. About Ink
- most people don't understand/ignore it
- confusion about magic cookie being bonus ink
- the few who do collect it use it for premium/inksgiving but that's it
- some creators REFUSE ink and ask people who want to donate ink to support them in other ways

2. General feedback
Ok there's a lot here so when I have time I'll make a bigger report about it. So these are just some interesting bullet points
- A big feeling of community marginalization
- People didn't realize community existed, or that the front page was premium. notes about thinking front page (aka premium) was all there was, that community (aka free) was just... people-stuff.
- points towards many question of communication - make it clear that community = free, front page = premium
- everyone wants dark mode
- nobody likes the 'inbox invasion' (advertisements that don't go away that weren't signed up for)

[king-goldfish]

Super interesting so far! None of it is too surprising, but I am interested to see how much sub4sub makes up people's sub counts. Not sure if I thought it would be more or less tbh.

I am not at all shocked that people thought the "community" tab was just like... Tapas social media or something. That's what it sounds like!

I am a little bit surprised to see how much your answer pool skews to comics over novels. I know the site itself is more geared towards comics, I guess I just interact so much more with community creators on the novels side that I thought the divide would be a bit more even. That does make me lean more towards moving sites altogether. Though I'm not sure if any of my other options would be much better...

Thank you for putting this together and collating the information! I love to look at this kind of stuff.

[incoMan]

83.4% of readers are also creators that's...alarming....

85.7% reach for comics, but I see people promoting novels more than comics?

yeah... i think it's time to diversify