why can't i use the ink that i gained from watching videos?
@TapasCommunityTeam can we have some info about this problem, please?
when i try to unlock a chapter using the ink i earn it was not possible
How does your Ink balance looks like? (You can access it in Settings) Do you actually have Ink there? I recommend checking Transactions in desktop version, to check out if maybe it expired or something.
i didn't know ink can expire & yes i do have ink
so y can't i use it?
Um... cause it expired? Or did it expired cause you couldn't use it?
it expired cause i couldn't use it
Well wait for moderators then. You can always write to email@example.com about this too.
okay will do that & thx for the help
I'll ping @victoria1
Hello, @ChocoDanish! Please private message me your username on the main Tapas site or send me your profile link so that we can investigate this issue further. Thank you very much!