Webtoons comment notifications help: Is it the website design or is it my own incompetence?

[Eightfish]

People are actually engaging with and commenting on my webtoons pages and I'm very happy about that. My problem is that that website doesn't seem to have any way for me to get notified about them.

Tapas and SmackJeeves have a great system where there's that little red circle when I log in. I can't seem to find that on webtoons though?
But that's not that big of a deal if they have email notifications instead. So I clicked the little slider labeled "Top comments / Comments" to green, and still no notifications. Though people seem to comment semi frequently so I'd still prefer to find a way to get notifications withing the website if that's possible.

The one time I actually want emails from a company.

Also they don't notify me even for direct replies to my own comments, and won't let me reply to replies.

Why? Am I doing something wrong?

Help.

[joannekwan]

There's no notification system at all on webtoons.
You haven't overlooked anything.

[Eightfish]

I assumed so, but these people are giving me hope. Maybe there's a way?

But if you're right, what a terrible system. It seems like even the people commenting don't get notified if I reply. They're neutering one of the best parts of being a webcomic fan- the ability to engage with and ask questions directly the creators of the stories we love so much.

[joannekwan]

Oh that's interesting! I wonder if it's more accurate and reliable now?
But to get an e-mail for every comment, or only one out of a dozen is still not the most efficient.

[jensrichard77]

I know. Just found out myself too. That's why Tapas is better on that part

[Kelheor]

Well, I got a email notification when I commented on another webtoon and author replied to me. But there is just no way that you will get notifications about new comments on your own comic.

[Eightfish]

Okay! Good to I'm not shouting into the void when I reply to people. But I've seen replies to my own comments that I didn't get notifications for. Does anyone know why?

[Kelheor]

Oh, I didn't comment a lot, so I wouldn't know, maybe the system is buggy like everything on this site maybe someone else have the answer...
But it's not all shouting in the void anyway, if people want to know if the author replied, they can always go to their own comments to look "manually". It's hard to know if e-mail notification always works, because some people don't answer on your reply and some people say "quick reply from the author, nice". So maybe it works fifty fifty

[JRHoch]

I'm not aware of any notifications. I missed a few comments from a week ago, not even knowing they were there.

[ghostmaya]

I only reply comments on recent update of my series. It;s hard to track comments without notification.

[Cavechan]

Yeah I have no idea what Webtoons is thinking. There are so many basic and just really, really obvious features that they just don't have. I don't get it.

I usually check only the first episode and the most recent episode for comments since I have so many. I left a note on the first comic telling readers to only comment on those two episodes or I wouldn't see them.

[ble]

This post was flagged by the community and is temporarily hidden.

[aqua03]

I really really hate how minimalist Webtoons is. How it got so popular, I'll never know.

[spadesart]

i tried mirroring to webtoon but honestly the lack of an inbox system killled it for me. its borderline unusable.

[ccrrally]

I didn't even know I had comments until today and I kind of wish it stayed that way as some just sound super insulting and rude! But besides the rude ones, I'd like to know when people are really interacting with my comic.

[jensrichard77]

I just e-mailed them about it and asking why they don't have this as standard as the rest of the internet.
Kind of troll but I just need to know. Let's see what there answer would be?

[Kelheor]

Savage!

[BobbyjoeX]

kinda wish hey had a schedule system aswell... thats why i keep forgetting about it

[Eightfish]

Yes, me too!
Though for me it's more because I'm currently updating every day there to catch up and I don't like being forced to see my stats everyday. I feel like it's unhealthy.

But aaaah it's frustrating how many things they don't have.
No uploading in anything but jpeg, no profiles to see what other people follow, no detailed statistics.

Though maybe their focus on reader first is the reason why it has such a larger proportion of readers vs writers than other sites? Still some of these features seem very basic.

[Eightfish]

Keep us updated if you do get a response!