Generalization is good when it's true. For example, I can say that finnish people like to drink and stab each other. Doesn't mean every single finnish person does it, but it's still true in the majority.
You do not understand what I meant. Obviously you're treated like garbage when it comes to retail work. Finnish customers would call me a whore and whatnot. One romani woman told me "See, wouldn't it have been better to stay in school" and I was just like "Um....I'm a uni student and work here 15 hours a week, so...". Fenno-swedes were the worst customers. They would refuse to speak finnish (even though they spoke it) and instead insist speaking swedish and I'd always just start talking to them in english if they tried which made them revert to finnish instead mwahaha. Swedish customers wouldn't even bother talking swedish and talk straight english, funnily enough.
but when it came to customers from the USA they'd be unintentionally rude pretty much 100% of the time. For example this one asshole came to my register and asked if I spoke english, I told him I'm fluent, he started asking about if my name was "Kassa" (Our name tag had the words Kassa and under it our name). I told him that no, Kassa means cashier, and that my name was the one below it. He just spoke to me slowly as if trying to teach me english "No YOU are A CASHIER, I am THE CUSTOMER". Made me so mad.
Like I said before, I don't think it's malicious, it's just that y'all don't understand how easy english is and how well most people speak it in europe.
I used to work at our country's biggest mall that was next to the main airport & resort so we had a ton of international customers.