When do you get paid?

[alexandraperchanidou]

Hello, I am new on Tapas and soon I'll reach my one month milestone.

I am not a comic creator but an author. So I don't use Patreon or any simlar sites. May I ask,
is there any specific milstone I have to reach apart from the 25$ per month in order to get paid via Paypal?
Or the month needs to end before getting paid? I'm looking forward to your opinion/advice.

[Rueleer]

Hi there~ Welcome to Tapas!

You don't need to reach $25 per month to get paid, you just have to have an Available Balance of $25 or more to be able to transfer! No wait times necessary.

[keii4ii]

You request to be paid once you have $25 or more in your available balance. They don't send out payment automatically; it has to be done manually, upon request.

Once you request payment, it takes a few days. Sometimes it takes a while (like 2-3 weeks) but sometimes less than 1 week. It varies. The longest I've had to wait was like 5 weeks but I think they were having issues at the time.

[alexandraperchanidou]

Thank you. Do I request my payment through Paypal, or do I sent an email to the Tapas team?
And if it is from Paypal is there a special email to use?

The terms of service have this paragraph: "You may submit a request for payment transfer only when the available balance in the revenue tab of your dashboard is greater than or equal to $25.00 ("Minimum Balance"). If the amount of the payment is less than the Minimum Balance, then the payment will be held until Minimum Balance is reached. When Minimum Balance is reached, you must click the Request Transfer button on the Revenue tab of your dashboard in order to begin the payment process. It will take 3-5 business days to transfer the requested payment amount to your Paypal Account. Tapas Media is not responsible for any error with your Paypal account or information."

Yet, no button appeared in order to make the request.

[heterodont]

You don't have to contact either paypal or the tapas team, it's just a button that submits the request for you.

Are you on the right page? The transfer button shows up on the Revenue tab of your dashboard, not the TOS. If it doesn't show up there, then are you sure you're signed up for ad revenue?

[phen]

Once you've signed up for ad revenue and reached your $25 balance, you can click the button that appears directly below your balance number from the "Revenue" page. As of right now (Tuesday, June 13th, 3PM CST), the button is unavailable for maintenance so that could be why you're not seeing a way to request a paypal transfer.

[alexandraperchanidou]

No I haven't signed up for ad revenue, I thought it was a different type of promotion/payment for artists. And it wasn't explained to me. Thank you both for the advice!