I just read your first chapter, and honestly it was so good. I almost cried. The first line reeled me in immediately, and when the game was delivered to him I was choking up. Your descriptions are also really well written. The only thing that lost me was when he was going about his day. I honestly almost stopped reading, but I'm glad I didn't because the rest was really good.
Here is a video that helped me with my first chapter where I described my characters day. Hopefully it helps a little.
Your story probably doesn't need this as much as mine did, but if you don't use it for this story, you can use it for your next story.