Ok, so someone I follow on twitter and tapas recently had their comic stolen and posted onto webtoons. Hes tried to contact them through the contact us, but has not heard anything for somentime. Is there a way to flat out get a hold of them?
I found this in the help section under the ‘Someone is posting my series on WEBTOON without my permission’ section. Is this the form that they used?
https://contact-cc.line.me/serviceId/12379
When did the Creator contact Webtoon about this? Maybe it’s still under review?
Said he contacted them couple days back so that could mean anything. I already told him maybe their twitter account might work, but I just sent him this link now. Thank you for the reply
It'll probably take more than a couple days regardless. I wouldn't start fretting until more than a week has gone by, but I know there have been stories where their response time was very slow.
It took them over 10 business days to get back to me regarding the time when some of my pages got taken down. Here's a direct email address he could try: webtoons_help@webtoonscorp.com
He was finally able to get a hold of someone and the comic has been successfully taken down
Score one for the good guys...