GIF Banner won't upload?

SpavVy 2015-07-15 22:44:48 UTC #1

So I made a new banner that's a gif but it won't upload, I've checked the size and it's 1280 x 460 pixels and when I try to upload it says that it's uploading but then the yellow upload message disappears soon after. I don't get a message saying that it's too big or anything. Am I doing something wrong or is this a bug?

michaelson 2015-07-15 23:44:20 UTC #2

Can you attach the banner here so that we can run some diagnostics?

SpavVy 2015-07-15 23:54:18 UTC #3

@michaelson Sure! here you go, might just change it to just changing colors instead of fading to black.

michaelson 2015-07-16 00:06:42 UTC #4

Hi there,

I believe that the problem is due to the large file size. The banner looks to be 6.55MB large and there's typically a 2MB limit on most image upload sections on Tapastic.

SpavVy 2015-07-16 00:08:27 UTC #5

@michaelson Alright so I should reduce the file size then ^_^ I'll see if I can make 2MB work.

SpavVy 2015-07-16 00:51:26 UTC #6

Fixed it! Omg T-T