michaelson [en.M Son is a moderator]
M Son
Senior Editor in Chief, here to help you
tapastic.com
Need any help using Tapas? Got questions, comments or concerns? E-mail me at Michaelson@TapasMedia.co
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- Sep 2, '20
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Embedding was primarily designed around helping creators host their series on Tapas while also publishing it on their personal websites or blogs. The embedding would allow for your Tapas profile to benefit from views or subscribers which would then translate into more prominence on the Popular or Tr…
pinned May 8, '20
Hey hi hello, With the recent success of the In This Together event (https://tapas.io/inthistogether), along with the preparations for the revamp of the Tapas web experience (https://forums.tapas.io/t/site-update-website-change-notes/43569), we thought now would be a good time to clarify on and u…
Hey everyone, The event page and event are currently paused due the coding related to the timer running out. We will need some downtime in order to relaunch some of the functionality. We will be resuming with the waiving of the Support Fees but unfortunately were not able to continue with the …
Hm, to my understanding it's been extended - the dev team is out till this Tuesday (korean holidays) but I will check in with them to extend even further if there is an issue.
Due to the ongoing nature of the Covid-19 situation, we felt that it was necessary to continue extending the event for another couple of weeks beyond the original planned dates. We've raised over $10,000 from the Support Program alone, and we've seen a record number of payouts for creators this past…
You didn't miss it - and we're actually extending the event for the next few weeks until May 18th 
Yes - Android and Apple fees are 30%.This is something that we are unable to bypass or forgo even during the event. We apologize for the inconvenience.
Wanted to quickly update everyone on the situation. 1) We've identified and removed all accounts associated with the spam. 2) We've removed all comments associated with those accounts. 3) The spammers were able to comment on scheduled episodes but were unable to access the content of those episod…
I apologize again - I haven't been keeping up with this topic due to the number of notifications hitting my inbox. I will review the ongoing discussions and respond early next next to clarify questions in regards to the deployment of the new dashboard language ($0.01 = 12 Ink) when hovering over the…
Unfortunately, this won't change immediately - as mentioned previously, we'll be implementing this change once we have a much higher adoption rate of the Book Covers. Hope that helps.
Are you referring to this view (found on https://tapas.io/dashboard/index) : [image]
It will be a gradual process as we increase the adoption rate of the Book Covers feature. Once the adoption rate is high enough then we'll be phasing out the thumbnails.
[12:30am] We've removed all of the accounts that have posted the spam comments. This might take a few minutes to update but the comments should be removed. If there are any lingering comments please send the support staff an email with the url to the spammer's profile page. We appreciate your patien…
listed Apr 14, '20
unlisted Apr 14, '20
closed Apr 14, '20
Updated the parent post: [3:30pm] We've blocked the main perpetrators and manually blocked and banned the accounts. There are a few spam accounts that fall outside of these main perpetrators that we're tracking and shutting down. We'll also looking into ways to remove the comments en masse to sav…
pinned Apr 14, '20
Hello everyone, We apologize for the inconvenience to those negatively impacted by the recent influx of spam comments. We've had a number of past incidents revolving around spam in the forums, and some creator-wall based spam postings but this is the first time we've come across spam in this scal…
Sorry, I'm already super behind on supporting these creators. Our community event actually got picked up by a number of press outlets: https://www.newsarama.com/49740-tapas-giving-their-cut-of-revenue-to-creators-inthistogether.htmlhttps://www.builtinla.com/2020/04/06/tech-companies-giving-b…
Also, if you can keep the recommendations to one per person that would be great! Running a little low on Ink - haha.
Seems like that last one doesn't have Support enabled 
My mistake - I was notified that the ad revenue you're seeing is tallied from the previous day which is why the fee appears - please let me know if you're continuing to see fees.
The fees listed are iOS and Android or Desktop (paypal) fees that are attributed to the Ink and not associated with Tapas' fees which are currently waved for the month. Unfortunately, there's no way for us to cover/wave the fees from iOS/Android/Desktop and we can only control the normal 15% commiss…
I've filed a ticket for this issue. Thanks for reporting!
We just launched the event page and the event is now live. If you share the event on social media, please do tag us to let us know! We appreciate the signal boost! Also, we'll be running a number of campaigns to spread awareness of the event throughout the month of April. Finally, if you…
update We are still in the process of testing some code required for waiving fees. We're hoping to resolve some last minute issues and ship the update shortly. In the case where we ship the update late - we'll extend the duration of the event.
Unfortunately, I don't have the bandwidth required to fulfill all of the requests for manual activations during this month - I really wish I could, tho!