Feb 2021
20 / 30
Feb 2021
Feb 2021
irresponsiblepics
Feb '21
1

My own personal experience owning a xp pen 22 E screen tablet. And a previously standard xp pen artist 13 inch that is scratched to hell after 8 months light use.

AVOID.

The 22 inch just started randomly flickering then upped and died....never been dropped ot moved since purchase. Just sat on my desk.
I opened it up to see what way to fix it (have some electronic componant experience) since the company had no interest in responding thought I'd fix it myself.
It was shocking how badly made it was. GLUE instead of soldering. Cheap components.
Main issue was poor USB/hdmi part that was just loosely attached.
Very bad. The externals are what you are paying for.

Thanks to being a complete waste of finances ive bought a budget Wacom one.
Aside from having to put up with the smaller screen its like night and day in comparison to the Xp. Zero lag. Pressure is excellent (don't buy into the higher pressure sensitivity claims by brand makers)
I never usually recommend brands but I see why people swear by wacoms.

Buy cheap. Pay more.e

irresponsiblepics
Feb '21

To add i also use a Samsung 6 lite....due to the pen inplimatation..its basically a wacom.

MiniSheepPencil
Feb '21

I own the Artist 15.6 Pro and it's been well around a year with no issues at all. XP-Pen is a well known competitor to Wacom and they are growing both in knowledge and equipment expansion. You will meet people who are one-sided in opinion due to either bad experiences with faulty hardware from failure at production stage or bad shipping treatment (no surprise really).

What you should look for is the general aspects of the company vision behind creating the product in the first place - what do they focus on and what do they wish to obtain by providing you with the purchase?

Wacom has been on the market for years and are mainly aiming for the professionals in the industry, thus their pricing is aiming at a higher tier clientele, so if you can afford that then go ahead (tho you will still cry if you end up unlucky with a faulty product that needs to be replaced anyway).

XP-Pen is a newcomer striving to bring the best balance to the table between pricing, hardware, and software. They aim at both casual and professionals who is just starting out in the industry, thus their execution in price vs hardware is with a less emphasis on high-end materials used during production, while still maintaining a keen eye on a pleasing design and a good pen-to-screen interaction.

So, you really only need to take a moment to go over what your needs are vs your budget available - you won't be able to avoid the chances of getting a faulty product, but in that case you should also reach out to customer service with any issue what-so-ever after having noted down the problems. (cuz, no company will pity you over a sob story with no hard evidence)

I hope that you can use my tips and input (I apologize in advance if my wording seems a bit harsh) and I wish you all the best of luck with your new tablet :smile:

irresponsiblepics
Feb '21

Xp pens customers service is non existent.
In my case the item was still under warranty. But warranty is useless when the company ignores your replacement request.
Yes any product can be faulty along a production line including Wacom.
But I've seen the bad build in xp pen 22 E first hand so make that of it what you will.

akitsukino
Feb '21
1

I feel like I’ve had the opposite experience as some people where all the XP Pen products I’ve gotten worked fine and the customer service was lovely, but Huion was the one that kept screwing me over at every turn.

If I had to pick a third camp I’d probably be on the iPad camp. iPad with a matte screen protector and the Apple Pencil feels just like sketching in a sketchbook. I hear some people worry about storage, but whatever doesn’t fit in the iPad can always go on cloud storage and/or then be downloaded to a hard drive.

Also if you do decide to get a iPad you could even look into getting one of these.

Tanako
Feb '21
irresponsiblepics

wow i don't even know what to say about your experience thats horrible. i mean the lack of customer services is a big deal. How is anyone suppose to get assistance with issue without help? i can't even imagine. I have been given many advise by everyone and somehow i'm still indecisive. i guess i'll give myself some time to think.

irresponsiblepics
Feb '21

If you are on tight budget then its best to reflect.
You may be lucky and not have a bad experience...I'm just sharing mine though it probably ain't helping your decision! XD
I'm not a brand loyalist but expect a pro line product to be exactly that.
So far no issues with the wacom for now..I would moan about them if it crapped out on me during warranty and get ignored. Haha

dreamysheep.01
Feb '21

the xp pen 22E uses really outdated pen tech (ie no tilt support, and pen needs recharging), the 22R and 22 gen2 (i think it's called??) are up to date but honestly compared to Huion and Wacom they're not worth it.
Currently the best 22 inch screen tablet out of Huioin, Wacom, and XP Pen is the Huion Kamvas 22 Plus which is what I use as my main tablet. It's the only 22 inch screen tablet that's got a fully laminated display (no airgap between glass and the display itself) with etched glass rather than a plastic screen protector, has highest colour gamut, amazing viewing angles, amazing build quality, and it also has the 8k pressure levels and full tilt support (cintiq and xp pen both have 8k pressure levels and tilt but xp-pen's tilt support is still really glitchy).

They also have a $100 cheaper model without the laminated display and etched glass which is directly equivalent to the Cintiq 22 and new XP Pen 22 only half the cost of the Cintiq and with fully working tilt support unlike XP Pen (also from reviews the XP Pen build quality isn't as good).
Honestly laminated screens arent a necessity if you can't afford to or don't want to pay the extra cost but they look nicer and feel more natural to draw on as there's little to no parallax.

Regardless of which you choose, if you have the option buy from amazon rather than directly from their store because none have the best customer service (not even Wacom unfortunately) and if you get a faulty device or want to return/exchange for any other reason amazon makes the process a lot easier.

sidenote: Yes none of them besides the 22R have buttons but that's what shortcut remotes or keyboards are for (if you use Clip Studio I highly recommend Tabmate) and honestly even on old tablets with buttons I've never found them particularly useful.

skicoak
Feb '21

I use a Surface pro 6 and I basically only run CSP, Spotify and Tapas desktop on it.

Love the thing.