I heard back from two different staff members. HoK got blocked because my male characters have visible body hair in the lower abdomen region.
While it would be a simple edit to make, I'm not going to do it. It's extremely important to me that my characters are portrayed the way they are, warts and all, both emotionally and physically. And body hair is often omitted because it's considered "ugly." I am letting my characters be their "ugly" selves. Muffin tops, body hair, huge disproportionate thighs, all of that stuff.
I don't agree with the staff/Apple decision, because you see this level of hair on men wearing family-friendly swim trunks. But at the same time... I understand they had to draw the line somewhere. And when lines are drawn, no matter how good the intentions, there's always a few unfortunate souls who get screwed. I'm one of those souls this time.
Worth mentioning, one of the two emails came from someone who had no obligation to reach out to me. His words were extremely thoughtful. While this whole situation really blows, that thoughtfulness means a lot to me, and will be remembered.