The ink system is unfair

[joelalexar3e3]

Good morning or good evening, I'm just here to vent about an uncomfortable situation with my "career" here at Tapas. I have some readers who like my work at Tapas, my comic called "Short Loves". My readers decided to support me with some money, because we know how hard it is to be a creator, so I told them that it wasn't necessary because Tapas had an ink system and they could get inks even for free and could help me. That's what they did, they took time out in these impossible games to get inks to support me. I accumulated a good amount of inks, but today after a few months Tapas simply blocked my inks saying that it was too much and that it wasn't in the rules. My question is, is the system that they created invalid? Can't the artist grow and have a good income? Should we only earn pennies? God, this is making me sick. Apparently, I lost the inks I collected and my readers wasted their time. anyway, it's just a rant. my comic: on Tapas https://tapas.io/series/-Short-Loves

[Panpan]

When you have the same account giving you 99,999 ink several times in one day, it's going to look suspicious to Tapas with this sort of activity. The best thing to do is tell your supporters not to donate hundreds of dollars worth of ink in 8-10 increments in one day, which I'm assuming they're raising all of this from the gaming app stuff.

[justanothernerdling]

goodness that mus be a lot . defo take it slow, as Pan said

[Kelheor]

Can we get a screenshot of official Tapas answer and your income dashboard? Because you made an income screenshot before they blocked/deleted (?) the ink, didn't you? How many dollars was it?

[Leyelle]

Is there someway to prove your ink was valid (not hacking/A scam or anything) and get it back?

@joannekwan Do they have some rules somewhere where they list a daily/monthly limit for how much ink you're allowed to receive?

[joelalexar3e3]

yes, that's what my friends got in a game. anyway, it's still at the limit of what tapas itself imposes. the question is, they themselves could set a limit if they don't want the limit to be exceeded.

[joelalexar3e3]

yes, I asked my reader to email them.

[joelalexar3e3]

the matter is still closed. they are still going to give me an answer. it was just a rant, I don't want justice or anything like that. lol

[joelalexar3e3]

It was because of game promotions, Tapas has promotions that double the value of inks in games. My readers played these promotions. In the end, that's the issue, they give promotions in which readers can win a lot but the creator can't receive.

[Kelheor]

I have never encountered this problem and the situation is strange. You say you accumulated ink, but it's unclear when exactly is the problem - in people sending you ink, in withdrawing to Paypal, in... where? Did they delete the ink or locked it somehow? Was it on your account, or other people's? I mean, I had problems with Tapas sending money via PayPal before, but everything resolved and this seems to be different.
If it was "a lot of money" and they were legally acquired, I don't see why you wouldn't want them to send your money Because if the hardcap on getting or sending money/ink exists, what is it and why don't we have this info anywhere?

[joelalexar3e3]

Basically I told my readers and supporters that they could play games and earn inks and that would help me. They did and accumulated a lot of inks and sent them at the end of the year. I got the inks and asked for the money to be sent to PayPal. But the money didn't come to PayPal. And Tapas held the payment. I haven't lost the inks yet. They just haven't paid me. And I'm trying to resolve this. My readers got it cleanly, but it seems like they can't accumulate much money. Can you imagine if on Twitch the big streamers only received a few dollars? This situation is just funny to me. And confusing.

[Leyelle]

Maybe the money was more than you can transfer at one time through paypal?

[Kelheor]

Well okay, so I see the problem is in the transfer from Tapas to Paypal. That's ok, I had this too, just keep writing Tapas. Go to Discord and file a complain there, they answer much quicker on Discord.
The how much money readers can accumulate is a whole different thing, but they are not buying it, they are spending time to earn that ink a different way. Don't know much about Twitch. But if your readers want to support you and can't do it on Patreon, getting ink in the games is not too bad. Except Patreon is much better, because Tapas will eat a big chunk of what they earned.

[joelalexar3e3]

I don't know. I think they're suspecting fraud. Like, you won a lot so there must be something wrong. It's disappointing. In the end, it seems like you can't have a career in slaps, I thought you could.

[joelalexar3e3]

If they eat some of their own ink I wouldn't have a problem, but they're just holding the payment. Patreon is good, but I really had my hopes up in the inks system, I really thought it would be a valid system.

[Kelheor]

I mean, how can they suspect a fraud if there's up to 3.6 million ink you can gain in one game?
Well, anywho, I hope it will be resolved

[joelalexar3e3]

exactly. thanks. that's it, they actually double the inks that readers can earn in the games. that's my point. thanks for the comments.

[Panpan]

Tapas added the Honesty Policy because people were making other accounts, gathering ink from games, and "supporting" their own author account with this ink. I would definitely tell your readers to stop sending so many payments at a time because this probably has been standing out to Tapas as fraudulent activity, since it's similar signs to what was happening to make them create that policy in the first place. Not saying you're doing that, but Tapas doesn't know that and might be looking into this if anything was violated.

[justanothernerdling]

I play games that I give the ink to the authors of novels I like all the time, I doubt that that's the issue

[joelalexar3e3]

I know about the honesty policy, that's the point, it was a reader who sent it to me. But anyway, I understand your point, it makes sense, I'll tell my readers about the inks and how to work better. Thanks for the comments.