Hola!
Unfortunately we're unable to respond to forum messages right away. Thank you for being patient.
As I mentioned, series sometimes take time before appearing as they're working through out system. If they don't appear for more than 24 hours, feel free to let us know so we can ensure everything is working smoothly. I do not recommend deleting and re-uploading episodes, as that can cause further delays - I'm glad it seemed to work out this time.
Cheers!
You needed a fourth person 
this happens to me every time I post a mature chapter. Mine’s novel, but mine gets hidden for like two days before it re-enters the algorithm. I don’t see the same delay with the non mature updates
Close. It had LGBTQ+ as the main tag. But now I’m under BL and have a mature update in about a week or so
I feel more suspicious now, but at least it doesn't seem to be a BL exclusive issue. This is very shady of them, still, and against their TOS, but I think it can't be helped.
I’d get if they needed some type of screening measure for mature episodes or if it’s an automatic measure, but it also decreases visibility because readers don’t get an update notification. And I’ve seen other works that have mature updates that don’t get unlisted
yes, these double standards mess everything for us. No updates notiffications, no Fresh tab... lmaoo maybe is better to just pack up things and move to other places
Ratique has stated that Tapas reviews all the content on the site in the mature filter thread3, so I'm guessing the delays are due to an increased amount of new episodes for the team to manually look through.
Like when I first began posting my newest series Copula, it didn't appear in Fresh for a little bit, still within 24 hours though. And it wasn't until several episodes in that it would appear quicker. Perhaps since it was a new series, more time had to be spent to make sure it wasn't spam/ecchi/etc.
My guess is that mature episodes and series that have had mature episodes could take longer to greenlight. Staff might need the extra time to make sure the updates don't contain any shenanigans that could get Tapas stripped from the app store.
This happened to me when I updated last week. It wasn't an issue of just wanting to appear in the fresh section, or my being impatient- my novel completely disappeared in all searches. It was really frustrating because right before the update I was listed pretty high in the "popular, BL, free to read" search. At the time, I was getting around 10-15 new subscribers a day (which for me was amazing), then I added a new chapter, and my story would only show up to current subscribers and if you directly typed it in in the search bar.
It suddenly appeared 12 hours later, but all the engagement I got from current subscribers didn't count in the algorithm and my novel never recovered its place in the search. It's slowly gaining traction again, and I just updated today, and my novel didn't disappear this time. But I'm really concerned it will happen again.
I was told I just needed to be patient, and it didn’t seem like the real issue was being heard.
By the way, the novel is a BL story, but the chapter wasn't rated Mature.
10-15 subs/day is an awesome number for a novel! I wish you can recover your stats and engagement soon!
Thank you! For 5 whole days is was like that- I couldn't believe it! I'm sad that I lost that momentum, but I'm appreciative of the readers I did gain. I'm okay to be back to slow-and-steady, but I'm concerned that it's happening to other people, and we are just told that we need to wait. For us smaller creators, it can be devastating for our growth.
I really hope the root of the issue can be recognized and fixed.
I think the root of the frustration is the unlisting on not just fresh, but on popular and trending as well. And like @LettieKat said, having to constantly re-enter the algorithm is frustrating and a little demotivating.
Trust me, I understand that tapas needs to do what it can to align with app guidelines, but it’s also frustrating that this happens to certain creators every time they upload a mature episode. I could see if it was sporadically happening and they screened samples of mature marked episodes.
I’m sure they don’t wanna run into people not marking then running the risk of getting their entire series flagged which causes problems for the creator and tapas.
Hence why they review all content uploaded regardless if it's mature or not.
I just used examples of mature episodes or series that have a history of mature episodes because those need more scrutiny. They could still contain imagery that's not allowed on the app even with the tag.
I understand it's frustrating especially with not showing up in Fresh/Popular/Trending, but since those lists are publicly visible on the app, Tapas doesn't want to run to risk of getting flagged for anything that may have slipped by and having it affect all creators with the app being removed.
thanks for the added info. And I’m also guessing that I—and others—didn’t notice this happening until the new mature filter update, so I thought it was attributed to that than long standing practice.
And I’ve asked other creators—I’m sure others who’ve had this issue have too—and their series don’t get unlisted when they post mature episodes. So if it’s common practice when episodes get marked, I’m sure the concern is why ours and not others
Unfortunately I'm not privvy to that knowledge so I can't say for sure why some series see more delays than others. But do know it doesn't affect just LGBTQ+ series or series with sexual content! There was another creator who made a similar thread about their series' delay and I think theirs towed the line on violence/gore.
@joannekwan I get it, I certainly don't want the site to get shut down.
My problem was that all the engagement I received in the time that my novel was taken off the popular section, didn’t count for anything, and when it came back it completely lost its place.
I wish there was a way for Tapas to review the content and while the story is hidden- the views, likes, and comments I received from my subscribers in the meantime would still count.
When my story came back, 12 hours later, many of my subscribers had already interacted, and so it appeared my story didn't have very much engagement in the algorithm, and I started at the bottom again.
I didn’t mean for this thread to become about my problem. I just saw the initial post, and knew I wasn't the only one experiencing this. We all work very hard on these stories, many of us in our very limited free time, and it can be very discouraging to feel like we have to start all over again with any traction we may have gained.
The popular section cycles about every 24 hours. To stay on it would require massive amounts of engagement (compared to the other series in the genre, BL being a very competitive one) over the course of 2 days.
@joannekwan I see. Though it was suspect that I was number 22 on that list moments before my chapter updated and it disappeared, and then when it came back it wasn't there, no matter how far I scrolled down (which was a lot).
I will be grateful for the time my novel was high in the popular search, and hopefully I can work my way up again. Thank you for all your replies on this subject, I'm just trying to better understand how Tapas works.
