Issue: Can't login with Google+ on the website

vexelius1 2016-08-15 23:10:28 UTC #1

Hello!
A month ago, I downloaded the Android app and decided to use my Google+ account to login. Everything was alright, I was give the username @vexelius by default and I started following and reading comics.
However, the next day I tried to login in my computer, but the website only allows me to login via e-mail or Facebook. I tried using the email associated with my Google+ account, but it tells me that it's incorrect.
So... I decided to create a new account, this time using Facebook. It gave me the username @vexelius1 and it doesn't let me change it to @vexelius, because it says that the nickname is taken. It also doesn't let me change my e-mail to the one I use (which is the same associated to my Google+ account).
Is there any way to "merge" both accounts?

Thank you for your help

Kayke 2016-08-16 15:53:58 UTC #2

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Kayke 2016-08-16 15:55:46 UTC #3

@michaelson might be able to help. You could also send an email to the staff email: Hello@Tapastic.com

vexelius1 2016-08-16 16:17:29 UTC #4

Thanks! I'll send an e-mail

michaelson 2016-08-17 00:53:06 UTC #5

@vexelius1

You can request a password reset using the e-mail account associated to your Google+ account.

You can click on the grey question mark in the password field.

We will send you a link to "reset" your password, and once you follow the steps, you'll have a password attributed to your account which you can then use to log-in.

We are required to support G+ log-in on the mobile apps, but have not applied that to the desktop version of the app. Hope that helps!

michaelson 2016-08-17 00:53:14 UTC #6

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