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May 2014

We're proud to unveil the BETA version of the Tapastic Support System. Through this program, fans can provide ongoing support to comic creators in the form of small monthly payments. In return, they’ll receive access to exclusive benefits such as supporter-only comics, sketches, and more.

If you haven't already, please do read the blogpost and FAQ section that goes over the Tapastic Support System in the links below:

Disclaimer: The Tapastic Support System is still in BETA and will be made available only to a small handful of artists at first, but we hope to have this readily available to publishers in the near future.

This is an open discussion regarding the Tapastic Support System, feel free to ask any questions, and leave some feedback. I'll be more than happy to answer any questions and hopefully I'll be able to bounce some ideas off of you.

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    May '14
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    Nov '14
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I think it's a step in the right direction. Looking forward to trying it out, not sure I'll make any money though wink but will be worth a try.

I very much hope I can get to use this feature when it becomes accessible, I find it very interesting and I would totally make content especially for supporters: sketch requests, tutorials and tips, sharing roughs... I think that would make the buck worth it.
-x-very hopeful-x-
I need to keep on developing my fanbase! :U
-x-stumbles upon feature-x-
...omg, it's possible to insert kanjis!? u6708 aww, moon! (sorry that was very unrelated)

Good idea. I have been kind of sort of using Patreon. Not really, because I have no supporters there, but I'm familiar with how it works enough to say that it wasn't really well designed for webcomic publishers (last time I checked). With that in mind, I think Tapastic can become a better alternative.

We accepts most credit cards. No other payment method is accepted.

Not being flexible about payment methods might be an issue. But I understand this is a very early stage of the system's development.
Anyway, I wish you luck. smile

That's mainly a limitation of using the Stripe API for payment processing.

I think Patreon got a lot of things right, but ultimately, we felt that it would be so much more convenient if we had a fully integrated system where you could upload a comic, foster a fan base as well as monetizing all in one place. Currently it's too much of a maze in that if you have a personal site or even a Tapastic page, you'd have to navigate them away to Patreon and back to your original page numerous times which is a hassle.

Yeah! Those are all great ideas!

Yeah, definitely. It's still in BETA so we'll be making a ton of revisions.

I agree that it's good having everything in one place. It is so much hassle already to go in all sorts of places to access this or that service and keep everything up to date everywhere, and even if it's only about doing one small thing here and another small thing there, not to mention the time spent to just become aware of this or that website -- it all takes time. Time that we're not spending working on comics (or other interesting things) OnO

I'm very thankful for that.

Instead of the current collection banner system where you have to click on the banner to see the comics in the collection, it would be in everyone's interest to eliminate that one click. Every click more people have to make the more likely you are to loose people. Have the banner featuring several on click JPEG within the element.

Sorry, I don't really understand what you mean by that last sentence: "Have the banner featuring several on click JPEG within the element."

As for the additional click and why we've chosen to change the featuring method is quite simple: we want to recommend more than one series to a reader. And from the data that we've collected, more people are subscribing and the general flow of traffic is going towards more creators. It gives the reader options.

There are a couple of things to consider when approaching the front page banner section. For starters, we have to approach two different kinds of users: first time users of Tapastic, and a returning user. I feel like we're addressing both the needs of those readers by pointing them towards a collection. Aside from that, we have to gauge what kinds of behavior the user should get used to. If you look at the front page, every series has a thumbnail image, and the collection page is no different - we are getting the user comfortable with assocating a series with a thumbnail. It also places a strong emphasis on better designs for individual thumbnails.

As for reducing the number of clicks, we've seen that it doesn't have a high impact. Users that want to read will read, and users that bounce will bounce. I understand that logically, having additional clicks would lead to a higher bounce rate, but so far that hasn't been the case.

That's fantastic! I'm looking forward to making some money with this new feature. One more step closer to the ultimate goal: A career in comics! smiley

As for multiple comics sharing the same banner space, kind of like this:
http://www.penny-arcade.com/3
Granted it isn't a rotating banner but it kind of demonstrates the idea.

As for the statistical observation of user behavior (ie having an the user make an extra click) ... interesting, that is not the result I would have expected. But the data says what the data says.

Yeah, in a few mock ups in the earlier versions of the front page, we were thinking of doing something along the lines of what Penny-Arcade did, but we felt that there were a little too many constraints visually for what an artist could do with the banner image and would be a nightmare to try and figure out a cropping tool.

Overall, I think from the data we've seen, users tend to like having options open to them, especially if it's relevant to their interests. Relevant being the key word.

Yeah! We're hoping to make a lot of tweaks and fixes so that when it's released, everyone can make the most out of it.

5 months later

unpinned Nov 4, '14