30 / 76
Apr 2017

Someone pointed it out elsewhere, but it feels like much of Tapastic's success was built upon readership brought in by independent, unpaid creators, and now that the site is doing well, they're getting crapped on. I don't think Tapastic bears any ill will towards its creators, but it does come across that way, and actions do speak louder than words. As it stands, the current design sends a clear message of monetization first and foremost.

I also agree with what @GoldenPlume points out regarding having paid-only content being the first thing a reader sees. I think many of us can attest that the general audience on the desktop site skews young, and likely cannot pay to read comics. So there's a definite risk of a new user visiting the site, seeing 5 rows of pay-to-read content, and thinking "This site's not for me".

Anyhow, I 100% understand Tapastic is running a business and we're using their service free of charge, at the end of the day they don't technically owe us anything. However, I won't be surprised if artists start looking for other venues when they realize there's fewer means to find an audience outside of a staff feature. When I first joined the site about a year ago, it seemed like a relatively level playing field when it came to finding an audience. But if I were a new artist joining today, I'd feel like I was starting out 10 feet underground.

Promoting already-popular and prominent artists isn't a bad marketing strategy in the short-term, but I have to wonder how many new and diverse creators will be turned off in the long-term with this kind of design.

My complaints are very much the same others have in this thread. I honestly thought I had somehow ended up on the mobile version when I logged in this morning and I was quite shocked to discover this was a whole new look. I do think this update plays definitely in favour of the more popular comics and paid content in terms of visibility, which I find kinda sad. I already thought finding new less popular comics to read on Tapastic was difficult but now even the trending comics have been moved to a less visible spot.

I was also one of those who had trouble finding the forum but I also felt like everything else was misplaced as well. I had to take time to find where everything was and I was quite weirded out that dashboard was re-named "publish". It really feels like someone just took the mobile version and scaled it up a bit. It doesn't really work well on desktop and the changes seem unnessessary.

I can understand visual changes and updates but I do feel like this is less desktop friendly than the previous look, which does affect the user experience in a negative manner. It's too early to tell if the new place of the trending section will affect lesser known comics but if it does then I'll certainly be disappointed. If this whole update was to make the Tapastic website more profitable then I think it does it at the expense of the comic creators. I truly hope the Tapastic staff will listen to users and think again about some of the choices they've made.

My issue with that is that you actually CANNOT READ the first 4 or 5 rows of advertised content on the website, after you get past the first 3 teaser episodes it tell you to download the ap (because you can't buy or use keys on the website). Do not promote shit on a platform you can't read it on and need to get another platform to read it on. I assume (and hope) this will be changed because of the 'publishing' tab at the side? For for now though the front page is an ad ridden cock block. IF YOU'RE GONNA PUSH THESE SERIES ON THE WEBSITE THEN THEY SHOULD BE READABLE ON THE WEBSITE.

Aside from that, yeah, the order is pretty bad. Form the readers stand point, you're getting a lot of locked content you have to have a phone and the ap to read, and you have to pay for, not that I have issues with having to pay for something but it makes the site look like you have to pay to read EVERYTHING on the site. Which is going to confuse a lot of people and be driving a lot of people away. (The list of people that don't pay for comics is NOT excluded to people too cheep to pay, there are a lot of people that CAN'T due to age or not having access to resources like a CC or PP)

Also there are a lot of repeating titles, people stop scrolling before hitting the popular and tending section after seeing the same thing enough times, because it looks like it's just repeating stuff you already saw, enforcing the idea that you already seen what you haven't scrolled through yet.

Then from a creators stand point, yeah it is absolutely horrible, and I can honestly see the indi none-featured creators disappearing on this website, from both driving away existing creators to other platforms that they have better reach on, and from driving away new creators because there is no opportunity for them to be seen when just starting out. This was already difficult enough before for a lot of artists. I know that advertising is up to creators but there not a way to do it ON this website outside the algorithms, so then WHY upload to it when they can't actually advertise on it and only outside of it?

ASIDE FROM THE FRONT PAGE

I don't like how all my notification icons look the same, I can't tell my likes apart from my comments in my notifications tab anymore.

Also agreeing with others on that forum link.

Edit: And yes, I don't know what it is with the font but I can't read things right?? The keep reading the words out of order and it's just really difficult to read paragraphs now and they even look just overwhelming and jumpbled. Like the letters are clear and look fine on their own, but they are just not registering in my head as coherent sentences anymore. I don't know how to explain it better

I personally have no issue with the font-choice, but I can def. see how it would be troublesome for people with visual impairment or dyslexia.

My main issue is with the layout of the front-page. I've already emailed Tapastic about it personally, because I couldn't find the link to the forums (why the HECK is it not at the top of the page?), but gosh, it is a visual mess. It is cluttered and busy and confusing, and shoving the popular/trending/new categories down to the bottom is a bad idea. It leaves the top of the front page - which is the bit 90% of visitors will bother with - locked to the spotlight and two top 10 categories, the content of which is a lot more static than popular/trending.

Also, the trending category includes both comics and books now, apparently? And some thumbnails are rectangular instead of square? And sort of strewn randomly around the front page?

It's... not great.

Okay, a lot has already been said. so I will only focus on so far undiscussed issues with the font:
<3 and :3 don't look so good anymore. The cat smiley :3 is something I personally like to use often, but the <3 is something I see very often here on tapastic (because this is such a lovely community <3 ) and with the new font, it simply doesn't really convey the same feeling anymore. I know it's sounds silly, but isn't this friendly feeling what makes a lot of us make tapastic feel like home?

But I do want to add that I agree with a lot of things that already has been brought up, especially what GoldenPlume said.

Emphasis by us.

Tonight we're trying to get an update done for Wednesday but its really hard to concentrate on creating free content for Tapas after what they decided to do today, without soliciting any feedback first. Staff's sudden unilateral "monetization first" emphasis makes us feel so unappreciated and literally crapped on. We're not sure what other creators do for Tapas, but we've specifically gone out of our way to do as much as we can to help the company, at our time and expense. Staff knows what we've done for them so we're not going to list it, but it's a significant amount, and we've never asked for anything in return but goodwill and a fair shake.

This update feels like the exact opposite of goodwill towards independent creators.

Since the day we downloaded the app, it has always been monetization first and foremost. And if its not a premium series, then its a favored series that is already well known. At one time we counted something like 7/30 spots of the app spots dedicated to GamerCat. We kept asking ourselves, does GamerCat really need that many positions? What about featuring someone else?

We never quite liked how the app was designed to favor a select few, but we didn't feel it was a big issue because we still had Tapastic.com where any series had the potential to succeed. Now with "Trending" at the bottom of the barrel, without a staff feature or a daily snack, a new series has gone to having no chance to succeed.

Also for those who wanted to hide from the heavy monetization of the app, they had the option to read on Tapastic.com and not be constantly bombarded by premium series. Now those premium series are literally chasing us down, taking over Tapastic, demanding every ounce of attention. It's down right obnoxious. We know they are there and we will buy them if we want to. Please don't beat us over the head with them.

There needs to be healthy balance between free and monetization. The Tapas app has always felt like its "paid" and Tapastic.com was "free". It was an acceptable dichotomy. Now everything is all "paid".

As a new reader we would be totally turned off if everything we saw was paid only. We would assume since the first 5 racks of stuff is paid, Tapas is all paid content, and given that its the same stuff repeated over and over, that is all the website has to offer. Who wants to walk into a bookstore and be bombarded with padlocked books and comics and blatant ads for those padlocked books and comics. What kind of reader experience is that?

We seriously hope that Tapas staff reconsider this iteration of the website, because in its current form, we don't know how loyal we can remain to a company that shows so little concern towards us in return.

Alright so... they pushed the popular and trending section down, like... ouch, that hurts enough. I mean, from a business standpoint, I understand that they have to advertise their premiums in order to earn money, of course.
But now they splashed the premium comics all over the front page, and to actually unlock and read them properly you have to go to the app? Whut? Or did I miss something? It doesn't make sense to me to mirror the layout of the app if you can't experience app and desktop version the same way.

As soon as I was getting started back up, the host website itself just has to make it harder on all of us.

Like many have said in this thread, I'm frustrated that the sections for independent creators have been pushed all the way to the bottom. I understand the inclusion of paid content, as tapas is in the end a business, but it feels like my heart's been kicked in the dick when said paid content fills up more than half of the website. Along with random advertisements for the various comics, it feels really messy to browse through. If they had just made a half half portion between paid and unpaid comics, where clicking on the 'view more' button on the paid content would show all of the 'professional' work, I feel that would have been fair, as it both promotes paid work and still gives us a chance. The current front page though, I'm not liking it at all.

Fuck this shit, maybe I'll just move to LINE.

the whole site gets an overhaul but I still can't see my notifications on the mobile site without switching to the full site... which now opens a new tab totally 😒

I don't get why they would take the app and make that the whole site? You don't design an app the same way you do a website.

I thought the old site looked better. Something about the new homepage feels off.

Right now I feel "so done" like, "what am I even still doing here?"

On one hand, they leave confusing rules that require that users be 18+ (for the app) but on the other hand they put that rounded font that makes everything look both childish AND painful to the eyes for many of us with lesser or bigger sight-impairment and/or dyslexia. Not to mention that :3 and <3 indeed no longer look the same, yes (and it does matter).
I really do not understand this choice, considering adults still have this ongoing idea that "comics are for kids". And then we have ads for games that are mostly targeting youth? (though, there is that one ad for a business trading software, and those casino ads that are probably illegal here due to how strictly luck-based games are regulated).
It'd make more sense if those ads were more about art-related things, be they softwares, pet games or anything such that appeal to people who read comics or books.

As for the front page layout, I agree with everything that's been said above. It's cluttered, repetitive, gated, static, and seriously, "Tipping has arrived" is getting old. It's been several months now.
I really hate that books and comics are mixed together confusingly. Everything confuses me: some sections have a title, others don't. Everything looks random as heck, and why did they hide the Forums button?
I also agree with @kurapikasuki, the notifications icons are now very confusing, and way too dark against a pale background. The contrast is unpleasant to the eye and makes me want to just ignore it all.

I'm so upset that I've reached that stage where I'm not peeved but just numbed. It's getting to be hard to care, because, like @GoldenPlume I've put a lot of effort and energy in Tapastic, and the more it goes, the less I get back. It used to be a place I loved but my love is crumbling apart like the letters of the brand name.
We heard "something big" was coming but we were not told what as usual and were not asked our opinion in any way. Now I don't even know why I'm even giving mine right now. I feel like there is a growing disconnection between the @STAFF and the creator community. Even readers are now getting to be alienated by the amount of premium content pressed at their face.

My feeling is that by pressing monetized content so much, pressing popular comics and practically hiding away the indies, Tapas is just going to scare away new creators and new readers and end up suffocating itself in a downward spiral.

The only thing that could make it up to me is if @STAFF tells us that this update also will allow for features that were not possible on tapastic.com, such as changing the order of episodes of a series, or making series co-owned by several creators.

Hm, I'm still letting it settle. I know that the order of the front page isn't set and will be going through changes and Michael is already working on changing the font.

So I'm a bit more hopeful with this site update than the last several that were also dramatic garbage fires. The idea of the brands unifying has great possibilities and could be the first steps in bring favorable app features to the site.

Seems like there are common threads to everyone's criticisms here, so question to the community- If the front page gets a better rearrange (Popular/Trending/New back up to the top) and the font gets changed, how would you feel about the update then?

Most of the responses here are about exposure and font problems, so I think if the front page could facilitate exposure to free and growing comic like the old front page layout did, I think most of the complaints would settle imo.

Ah, and easier access of the forums, of course.

Right, that's what I meant by the better rearrange that if they bring Popular/Trending/New back up to the top.

Seems like if they did something as simple as that than there wouldn't be as much doom and gloom?

Yes, I presume that would be satisfactory for most people, is what I have gathered by reading the responses so far.

Oh yes, and tell @STAFF to get a move on with fixing the image uploading problem here in the forums. They've taken long enough as it is even though its a "low priority fix" which by itself shouldn't be that hard to fix.

Actually, they tweeted me yesterday that that is in the works! It's on their radar and it's getting addressed. It wasn't mentioned when but it's a start lol smile

A lot better, tbh. Just pushing the popular/trending/new back up top, and for the love of god, adding the link to the forum to the header bar, would do a lot.

There are a few smaller things - like the colours of different notifications, etc. - but re-arraging some elements on the front page would go a long way towards solving my biggest issues. I'm definitely not against the idea of changing things, but this current layout has some serious problems.

thanks @PotooGryphon for the info!
I could see this a year ago with the app update. Personally I dont like the app, the microtransactions, the choice of books etc etc