One of the many challenges we face at Tapas is simultaneously developing the mobile web, web, and mobile app experiences for both readers and creators. We’ve been focusing a lot of our attention recently to the development of our mobile apps which caused a lack of parity between the reader functionality of the website and apps. Our goal was to address this along with other reader experience issues with the new update, but we also acknowledge this update missed the mark on a lot of creator related experiences, and introduced some unintended bugs.
We apologize for the confusion that this has led to and I’m sorry if any of the updates have upset you. That’s not our intention and we acknowledge how you’re feeling. It’s always been our goal to provide an open and safe space for publishing, and build a platform that continually evolves alongside our creator community. Many of the user experience and user interface updates that we launched on the app has led to a significant increase in reader exploration of new series and long term reader retention. We had hoped to bring these improvements over to the web while also revamping the general aesthetics.
We hear you when you say you miss the personality that the previous look and feel of Tapas had - and we hope to address this soon. As for the stark use of white, we were prepping the site for new reader modes that would fill in the negative space.
We are reviewing all feedback being provided and will work on addressing those along with the bugs. As always, I’ll be answering questions in this forum topic as well. In order to help us organize your feedback, it would be helpful if you could also use the form below. Much appreciated.
LINK TO FORM
all the best,
Editor in Chief
Confirmed hot fixes and changes below
- Reintegration of Infinite Scroll for browsing
- Update to server to address loading times
- Novel text formatting bug
- Dashboard button bug
- Support Banner not appearing bug (episode + series view)
- Episode view user-experience (support button)
Thank you every one for providing us feedback. We'll be diligently working on addressing the concerns expressed by the creator community and hope to implement changes both big and small in a timely fashion. We appreciate your patience and cooperation during this time. Again, I'd like to reiterate our appreciation for the passion, criticism, and support of the community. We are dedicated to making necessary changes to ensure more readers and creators have a fun, engaging, rewarding, and unique experience whenever reading and creating stories on Tapas.
We apologize for any hurt we have caused with today's update, again, it's never our intention and we completely acknowledge our need for improvement. I hope you understand that we are trying our best to be as accommodating as possible and want to create a relationship with you all that reinforces our willingness to engage in healthy discussions and enact positive changes. We will always do our best to answer questions that arise and be candid in what we can and cannot do.
Thank you again for your continued support, we'll be continuing active correspondence in this topic, updating this parent post with additional changes, and keep you as up to date as possible.
*Novel text formatting bugs
*Updated servers to address loading times
*Notification and notification menu user experience
*Creator dashboard graph loading times
*Homepage banner issues (related to Safari browser)
*Scheduled episode access
*Support banner/Custom Ad Banner