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Mar 2020

You just described a case for a working search system and MAYBE an additional list of “rising stars” - not messing with the popular algorithm.

I don’t know how to put it any other way... you’ve hit creator’s bank balances with this update, combining that with the global economic crash, it’s worrying that the answer is basically “sorry but we’re continuing regardless”. I’m one of those creators who puts almost everything with Tapas but I do have other options and I guess now I’ll have to consider them. This is a really disappointing response and apologies won’t pay my bills, nor ease my concerns. Not to mention that novelists were double hit with Patreon now no longer being as prominently advertised for them in comparison to comics where ads can at least be uploaded into the system - this really really concerns me.

@LordVincent and @darthmongoose both have made some fantastic points too. Please listen to us.

Just a theory, but since it seems that most users read our stuff on mobile, is it really the update that affected the stats of most creators, or is it the pandemic which has changed how people interact with our content?

Nothing was changed on the mobile version, which is what seems to get most of the traffic. I'm not sure if Tapas is at fault if people aren't subscribing to Patreon pages with the current pandemic - maybe people are seeing our Patreon pages like before, but just can't afford it at the moment? @LordVincent 's previous screenshot seems to be a good indicator of this. I know I haven't personally spent any money on entertainment related items since this started, and I've been consuming less of them too. Maybe it'd be helpful to have a stat-page to see how many readers clicked on creator adverts or viewed them (before and after the update + before and after the pandemic), this would likely make it easier for creators to understand what's currently going on.

(Also, sorry if this reads like a double post, I accidentally deleted my old one.)

Thank you to the devs for working on this even during these trying times, and to Tapas for listening to us, your hard work is much appreciated! :yellow_heart:

On a slightly different subject to front page algorithms, I've found that my reading habits have changed a lot since the update because of a few minor things. (and not in a good way I'm afraid)

First, not seeing the number of new updated comics on the bookmark icon means I just...forget there are new updates. I usually leave some series to binge in one go at a later date, and others I read every new update as it comes out (depending on the story and genre). But now I can't see how many of my subs have updated unless I click every time, so I just lose track.

Then when I DO take a look, I can't open any of the comic links in new tabs on my desktop anymore. So I need to read them one at a time rather than load up 3-4 to go through. EDIT: This only seems to happen if I don't wait a few seconds first. If I wait (for things to load, I guess?), then I can open them in a new tab. So I can get around this issue for now.

On top of that, clicking on them doesn't bring me to the newest page anymore. I have to check on the page list which ones I've read/not read, and some are in Oldest/Newest order, and others vice versa.

The point I'm making is, I mostly use tapas as a creator. But as a reader, the experience has slowed to a crawl so much so that I only check my list once a week now, if that.

Does anyone else feel this problem, or is it just me?
And if it isn't just me, Tapas, will you be able to make some changes at all?

@Spikings

Does anyone else feel this problem, or is it just me?

I don't know if it's a problem on my end, since I'm still getting reminded of updates and clicking on them, but I've found that visually, this tab is the one that catches my attention more than the nofication button now, when something new has been uploaded:

I think I must have some sort of mental barrier put up for anything past the comic and some comments, because I didn't even see that section until you just pointed it out! It would help, if I remembered to click my updated tab more. But that's like clicking notifications on any other social media, and not seeing how many you have in the little dot at the top.
It works for some, but here its messed up my way of catching the latest updates for some comics, and leaving others to grow for a binge read.

May or may not be related, but my likes per update on my own comic have gone way down since the update too, but then again I might just write crappy comics! :stuck_out_tongue_winking_eye:

Ah, I haven't really been watching my likes so I can't comment on that, but I agree that having the number on the notification system was great! Although I have no qualms about the current button, I do think it would be neat if it were brought back in future updates! :muscle: Also one thing I've noticed about this update is that I'm getting a lot more traction on old series that hadn't gotten any new readers in months, not sure why that is or if it's just a coincidence, but it's pretty cool! :hype_01:

@Greetings I’m comparing my series against each other. I have a fair few - some long, some just started, some updating weekly, some premium, some not. So it’s easier for me perhaps to look across the range of data and see funky changes to my data. I’ve noticed an increase of handfuls of subs in long-completed or dead projects, but a downward trend in stuff that’s updating. I don’t want readers funnelled into my older stuff - I want their eyes on the new stuff so they are funnelled towards Early Access on my Patreon. My back catalogue can be advertised to them after.

We can say it’s COVID, but that would affect both my premium series equally, or all my free-to-reads the same. That’s not really the case though here.

Oh, okay, my bad then! I'm sorry to hear you've lost views. Can't really comment on this either as I haven't gone in to compare mine, just noticed more notifications for some series, where there used to be fewer before the update.
Hope it gets resolved soon, I wish you an awesome day! :pray:

This is right now my biggest issue with the new site. Technically it's not a big thing that I don't get straight to the newest update but it's so inconvenient. It's not user friendly. You've taken out something everyone has been used to, and made our life more difficult. Especially since some series list their episodes so that the oldest episode shows first. It's two clicks more than it should be to get to the newest episode. On some websites you would've lost the user already. Even when hitting continue it won't take me to the newest episode.
I hope you will fix this at some point.

Scroll down, it's actually appearing 7 times on the main page... I guess someone at tapas stuff really likes it...

It's not the only one with repeat appearances too. Maybe just mirroring the current top Popular picks as a feature isn't too misguided of an alternative compared to this...

Literally just came here to post about this.

I see a lot of people saying it's "jealousy" and shit as the reasons why free-to-read creators are generally biased towards Premium comics and why they're pissed at Tapas staff for making exposure feel like attempting to climb a 90 degree cliff with no equipment or footholds.

This. This is why.

And I don't wanna hear anything about "well the banner's are randomly generated based on statistics" because that would mean you guys built a broken banner algorithm. And if THAT'S the case then that's not much better because that would mean the website is poorly coded- oh wait.

like who do y'all think you're fooling. Comic Fury does its front page better and it's manned by ONE GUY.

I have the same exact problem. Thanks for reporting. I saw the problem today as I was reading through my story and had a brief panic, wondering if I was really that stupid to leave out whole chunks of text, then I checked desktop and it was fine lol. I came right here to see if anyone else had seen this.

Edit:

Editing to add that in addition to italicized words missing on mobile browser (I was using chrome), I wish the future scheduled updates would show me the time I scheduled the episodes to release. I discovered that if I clicked the unreleased episode, then the timestamp would be up top. I think it would be more expeditious if the time stamp was placed right next to the date.

It's a small thing compared to the other issues people are having, but it's another example of an additional click path that doesn't really need to be there.

Thank you!

The strangest thing - when I click at the many different comics, some of them are sorted by Newest and some by Oldest.
Just noticed this, scrolling a few comics down (thinking they sorted by Oldest) and finding out that some of them had the beginning on the top of the page... Has anyone else noticed this? :confused:
I mean, I don't mind to push a button, but it's confusing when you just start reading without giving it a thought =)

Ah, okay. I guess that's it. I just haven't noticed this problem in the old version of the site...somehow.

I see hmmm let's wait to see if someone else has had that problem :3c there might have another explanation

It hurts that Premium creator too - yeah two extra appearances will mean more people will notice, but when you get to a whole seven listings it inverts to "wow I'm tired of seeing this here" and the reader goes out of their way to read anything else; just like when you're looking for a product and an online store keeps pushing an unrelated thing and making your search harder. The fact they just ate up four lists possibly by trending shows the whole front page is broken and not just spotlights. Imagine something super popular with a listing per season getting a TV show, and suddenly having ALL those seasons invade the front page?

@michaelson So I have no idea if this effects Overall stats or trending but I’ve been noticing that the stats on my comics haven’t been updating properly. Now I’ve always known this to be a situation with veiws for whatever reason and that’s fine, but it’s starting to happen with likes and subs now.

Like I said, I have no idea if this is effecting the stats to get on the trending an popular now, but I’m assuming it’s still a glitch that needs to be fixed, I don’t know how many other people are effected by this but I haven’t seen anyone else mention it. several times I’ve Gone hours without knowing about a new subs cause The number of notifications pending no longer appear on the bell, and they won’t show up in your stat bar till sometimes hours later.

You can choose yourself if you want your series sorted by oldest or newest.
oh I didn't notice this was answered already. I apologize

So, yesterday I read a two weeks backlog of subscribed comics on website.
It was a nightmare. Seriously. Horrible.
I had to zoom out 4 times to be able to see enough of the page I was reading.

Which means the comment box and what I was writing was tiny.

The arrows on the wrong side of the page are super counter intuitive. Most comics published here are left to right and the Latin script is written left to right. It does not make any any sense to put the arrows on the left. I can't even imagine that it's a (failed) attempt to give a 'real book page turning' because the scroll format is so heavyly prefered on Tapas.

All that take all the fun away from reading comics.
I think I will unfortunately have to read all the comics that are on other platforms, on these other platforms.

My eyesight is not really good, but I could do alright before the changes. Now, it's not readable for me anymore.

I don't understand the point of all these changes that basically only make reading more difficult (except again, if it's the point, to force people to use the app).

I find the app bad, but not so much worse than any app.
This being said, I'm not an app specialist at all, even as an user. I hate apps. I find it very difficult to find an app (of any kind) that does not dumb down everything, I'm not sure if it's only technical constraints (on size, etc) or if it's what the demand is.

The website though, is easily the worst one of the ones I use (there are probably worse, but I would not even have started using them).

I second this so much :nervous_candy:

@michaelson
By now it's safe to assert we are not getting the previous look of the site back, probably just some of the older features.

Is it possible at least to have a more convenient look that accommodates most things in one click.

And have the Banner back, the INK SUPPORT button visible, the Subscribe not on toggle, the series description and tags also on the front page. Here's a mocked up sample look. Any takers?

Yeh about the app....ever noticed that on the comic feed in the app they promote the same comics over an over again with different episodes?

Maybe it's destiny, maybe it's Maybelline ©

lol you know, i know Webtoons always hypes up their new seasons or series launches. But it's usually 2 banners per series at most. ~4 if it's hype af! (like that BTS webtoon)
this though?? i'm sorry, not only this is an overkill, but also quite unfair for other Premium creators tbh : /

I've noticed Tapas picks out a few comics, both premium and free and gives them allllllll the exposure. The other comics? They get shoved into a corner.
Favorism.

I can't remember. Was the revealing scheduled episodes problem fixed? I need to make sure it is before sceduling anything again.

Do you have a projected date for infinite scrolling to return?

Ever since the changeover I've noticed our likes, shares etc. have taken a nosedive and we were never that popular to begin with. It can't be unconnected.

Someone else said this before, but it's totally unfair to promote super-popular comics us wee guys cannot hope to compete with on the right hand side of every page. It's almost like saying 'read these instead, they're much more popular.' It's always the same ones too. It would be fairer to promote comics with similar-sized readerships to whatever comic you happen to be on.

Oh and as of today it seems I can't even see a thumbnail when I share to Twitter or Facebook.

Come on Tapas, just roll back to the better layout design, pretty please?