We apologize for the inconvenience to those negatively impacted by the recent influx of spam comments. We've had a number of past incidents revolving around spam in the forums, and some creator-wall based spam postings but this is the first time we've come across spam in this scale on series comment sections. We've taken some initial counter measures to combat against the spam and we highly recommend blocking these accounts as that will permanently remove the comments on your series.
Our development team is taking a closer look at the exploit and are diligently working on counter measures to prevent this from happening in the future. Again, we apologize for the inconvenience.
[3:30pm] We've blocked the main perpetrators and manually blocked and banned the accounts. There are a few spam accounts that fall outside of these main perpetrators that we're tracking and shutting down. We'll also looking into ways to remove the comments en masse to save creators time from individually blocking the spammers.
[12:30am] We've removed all of the accounts that have posted the spam comments. This might take a few minutes to update but the comments should be removed. If there are any lingering comments please send our support staff an email with the url to the spammer's profile page. We appreciate your patience and cooperation.