Episode not appearing in website fresh - why?!

[Ghost-Dog]

Thanks for sharing. It’s good to know the fresh section can build your readership over time.

[SleepingPoppy]

Yeah, I think how interested people are in the genre makes a big difference, at a guess. But it's not only genre, because I specifically get most of my subs on my update days. I know I've popped into trending and such too, but I've never been featured or anything.

Also, Ratique mentioned checking Fresh the next day, so it's possible it was just a normal delay? But if it's connected to either being tagged mature, or a bug, I hope Ratique will let us know. Tapas can be good at communicating, but some things they unfortunately keep close to their chest, so you never quite know. =P

[Ghost-Dog]

What do you mean when you say a ‘normal’ delay. My first five episodes all appeared immediately so perhaps I have a false expectation. How long do you consider a normal delay? And do you know why some are instant and some have the delay? Thanks, I’m new!

[Ghost-Dog]

Someone said I wasn’t in the dated section either so it seems maybe something deeper was up. Could my comic have been flagged and was awaiting someone to check it?

[SleepingPoppy]

Episodes will not appear instantly in the fresh or popular sections. It may take a while.

I'm referring to this. So "normal delay" is in probably there are internal reasons episodes don't appear instantly. I know one reason it can be wonky has to do with preventing fake spam accounts that publish their nonesense. At a total guess, maybe if there's a lot of new episodes published around the same time, it causes a delay.

Someone said I wasn’t in the dated section either so it seems maybe something deeper was up. Could my comic have been flagged and was awaiting someone to check it?

You could have been flagged, but they also could have just missed you when searching. I was going to actually check, but I didn't since you said you appeared in Fresh, I assumed things were fine. Edit: I will say. Ratique probably would have mentioned it if you were pulled and that was why you didn't appear in Fresh. Though maybe they just hadn't looked into it yet, since they wanted to see in the first place if it was just a delay. I'm sorry I can only guess about background machinations!

[Ghost-Dog]

Yes I’m assuming the dated section is fine now. But what do you find when you publish? How often is it instant vs there being a delay? I’d like to correctly set my expectations.

[SleepingPoppy]

I've never noticed a delay, but I schedule my updates ahead of time, and they can go live while I'm working and don't check until later. That I'm aware of, it's always seemed immediate.

I guess its worth noting that I'm also only on the website though. I don't appear on the app anyway due to mature content. =P

[Ghost-Dog]

Thanks so much for the information SleepingPoppy. I really appreciate it. Enjoy the rest of your day/evening!

[SleepingPoppy]

You too! Best of luck!

[Zugaikotsu]

Lol, mine appeared more than a day later... but already under all the other releases (what would be its original placement if it has been updated at the time it was uploaded), what pushed it to bottom, so the 'point' of being in fresh, that is to be on the top for a little while, was gone. XD

Well.. let's keep working, I guess...

[ratique]

Hola!

Unfortunately we're unable to respond to forum messages right away. Thank you for being patient.

As I mentioned, series sometimes take time before appearing as they're working through out system. If they don't appear for more than 24 hours, feel free to let us know so we can ensure everything is working smoothly. I do not recommend deleting and re-uploading episodes, as that can cause further delays - I'm glad it seemed to work out this time.

Cheers!

[foxnflames]

You needed a fourth person this happens to me every time I post a mature chapter. Mine’s novel, but mine gets hidden for like two days before it re-enters the algorithm. I don’t see the same delay with the non mature updates

[Zugaikotsu]

Oh, man, oh man, oh man.... don't tell me it's BL, is it?

[foxnflames]

Close. It had LGBTQ+ as the main tag. But now I’m under BL and have a mature update in about a week or so

[Zugaikotsu]

I feel more suspicious now, but at least it doesn't seem to be a BL exclusive issue. This is very shady of them, still, and against their TOS, but I think it can't be helped.

[foxnflames]

I’d get if they needed some type of screening measure for mature episodes or if it’s an automatic measure, but it also decreases visibility because readers don’t get an update notification. And I’ve seen other works that have mature updates that don’t get unlisted

[Zugaikotsu]

yes, these double standards mess everything for us. No updates notiffications, no Fresh tab... lmaoo maybe is better to just pack up things and move to other places

[joannekwan]

Ratique has stated that Tapas reviews all the content on the site in the mature filter thread, so I'm guessing the delays are due to an increased amount of new episodes for the team to manually look through.

We already review all content that is on our site - if you have content that needs the mature filter or not, as long as your content follows app guidelines, it will stay on the app. It is against anybody's interest to remove series without reason. It was grouped together for other reasons - I apologize that it's coming across as if this is going to be used against creators. Curse words are a bit of a fringe issue - it really depends on your audience for this one. If you have younger re…

Like when I first began posting my newest series Copula, it didn't appear in Fresh for a little bit, still within 24 hours though. And it wasn't until several episodes in that it would appear quicker. Perhaps since it was a new series, more time had to be spent to make sure it wasn't spam/ecchi/etc.

My guess is that mature episodes and series that have had mature episodes could take longer to greenlight. Staff might need the extra time to make sure the updates don't contain any shenanigans that could get Tapas stripped from the app store.

[LettieK]

This happened to me when I updated last week. It wasn't an issue of just wanting to appear in the fresh section, or my being impatient- my novel completely disappeared in all searches. It was really frustrating because right before the update I was listed pretty high in the "popular, BL, free to read" search. At the time, I was getting around 10-15 new subscribers a day (which for me was amazing), then I added a new chapter, and my story would only show up to current subscribers and if you directly typed it in in the search bar.

It suddenly appeared 12 hours later, but all the engagement I got from current subscribers didn't count in the algorithm and my novel never recovered its place in the search. It's slowly gaining traction again, and I just updated today, and my novel didn't disappear this time. But I'm really concerned it will happen again.

I was told I just needed to be patient, and it didn’t seem like the real issue was being heard.

By the way, the novel is a BL story, but the chapter wasn't rated Mature.

[Zugaikotsu]

10-15 subs/day is an awesome number for a novel! I wish you can recover your stats and engagement soon!