No, they're saying that, unlike Webtoons, Tapas at least has means to take care of harrassment and communicate with your audience.
You don't have profiles on Webtoons.
People can only know you have a comic if they can search it up or if you've promoted it. And even then, it just shows your comics.
Don't have a comic? You're just a name. It's kinda no different than an anonymous messaging board unless you get regular commenters. Can't block spam, can't send announcements, can't send pms.
You can report comments, but that barely works, tbh.
And it's because of this that you hear so much about the harrassement. There would probably be the same level if Tapas had a similar set up.