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Sep 2021

For some reason I can't log into my Tapas account online. I have tried three different browsers and none of them seem to work. I tried to retrieve my password and it says my account dosen't exist. I need assistance.

  • created

    Sep '21
  • last reply

    Sep '21
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Yea because it's been 30 min already and got no reply. I guess the wait is 24 hours?

Hello, your account still exists here:

I can try changing your email for you if you would like to reset your password and it's not working. Please let me know!

Best regards,
Victoria

Ok I figured it out. I had previously saved my password and when I logged in. I never really had to type it out and when it wasn't working I thought I had used the email I was using to log In. since I was logged into the app on my phone. I went to my account to retrieve the right email.

Thanks. no assistance needed again.