No ads available for days (NVM seem to be back now)

phoenixrenaissance 2017-08-15 12:22:26 UTC #1

Tapas app hasn't had any ads available for the past 6-7 days now. I don't know if it's region related (I'm in SC, USA) or if I should attempt a reinstall.

@STAFF @michaelson

michaelson 2017-08-17 20:25:36 UTC #2

Hi there,

Are you experiencing these difficulties on iOS or Android?

If possible, please refrain from requesting any video ads for the next 24 hours. After that time has elapsed, go ahead and request an a video ad, and when it loads, please try interacting with the ad as much as possible.

Sometimes, frequent video ad watchers, who do not interact with ads (i.e. checking out their website, or at least getting to some type of offer wall) will be registered as someone an ad network doesn't want to serve ads to. In that case, sometimes we run out of specific inventory to serve to that particular watcher.

Hope that clarifies things!

CaptainLola 2017-08-18 07:13:06 UTC #3

Hmm the problem is, I have been checking for ads for a month or so and nothing came up. Not sure when was the last Ad I watched. After the update, no ads were shown to me. Not sure what's wrong or how to fix this.

Rinee 2017-08-23 16:49:04 UTC #4

I have the same problem (and I'm from Italy!).
After the new release of the app, I haven't been able to see any ads. (I've an Android). So, in other hands you suggest to simply check if there are new ads?
Thanks!!!!

phoenixrenaissance 2017-08-23 16:55:18 UTC #5

Michealson's suggestions helped me out. It took awhile before I got a decent daily amount again but they're back on course.

Rinee 2017-08-23 17:30:33 UTC #6

Ok, understood! Thank you a lot!!!!

Bina 2017-08-26 05:07:38 UTC #7

I've been struggling to earn coins since the 18th?? It's been a week and I still can't watch any ads. I emailed the staff but the only response I got was that they were going to look into it. I guess what I'm looking for is an update/explanation or do I still have to wait? I'm confused??

Rinee 2017-08-28 09:06:39 UTC #8

Emh.. As phoenixrenaissance and Michealson suggested.. I waited and then tried to watch ads. It's the same, it didn't change so..
Ps. I noticed that my cousins and friends too have this problem!