If it's honest criticism then thank the person for commenting, consider whether or not there's any validity to the critique and then remember it's just one person's opinion. If it's just useless hate and trolling for the sake of being cruel then delete it and forget it. They're just strangers on the internet. Who cares?

Second every single word apocryphagraphics said. It's actually happened to me before, I had some idiot just writing comments like "This is shit" or "Boring" on a comic I ran about five years ago. She actually followed me there from a forum I used to post while I was having an argument with someone (maybe even her). I just deleted those comments and bah, who cares.

Well I just got a really bad hate comment last night on my youtube video of a speedpaint after she leaves that hateful comment she makes an anti bullying video about 2 hours after that LOL she's a hypocrite! And thus I screencapped her comment so that no matter what she can't get rid of it ^w^ and some of my subscribers saw this and called her out on it.

People have so much time in their hands, these days.

Any spare time, I'll take it, too.

Well uh... it IS a trope! A trope is any resource used to tell stories, not bad nor good! Main characters having differently colored eyes is a trop so... that's not really hate? Post the comment for more context if you could please.

As for how I deal with them... I accept them because people criticise for a reason. The reason being that they don't like it, so, okay.

Well, that's not bad at all! He's just saying that you're using many usual tropes. It's not hate, pal

Check this out: http://tvtropes.org/10

If someone's read two pages of your work and find that sufficient to call it a trope (did they mean just the part about the eyes having different colours, or did they consider your whole comic a trope because of it?), I probably wouldn't take it too seriously (though I totally understand that it's not very pleasant). You're making a long form comic from what I understand. I don't know how many pages you're planning on making, but I think it's pretty obvious the two first pages can't be seen as a fair representation of the whole comic. You haven't even had time to fully present the main character yet.

If you have a look at the list of tropes on for instance tvtropes.org, it's ENDLESS. There are so many tropes, they cover ALL sorts of storytelling tools and plot lines and character traits etc., that it's almost impossible to write a story without touching on some of these. From Wikipedia:
"The word trope has also come to be used for describing commonly recurring literary and rhetorical devices, motifs or clichés in creative works."

Example: You have for instance alliterative names; names in which the first and last names begin with the same sound, like Peter Parker and Bruce Banner. Stan Lee did this a lot, and this is a trope. But it doesn't stop people from reading comics about Spiderman or watching films about him! Alliterative names can help characters stand out and be more memorable - a good thing. But if you overuse it, it will have the opposite effect - a bad thing. So tropes aren't all bad, but you have to use them the right way. Some tropes are very popular, and people keep coming back to stories using certain tropes.

You could have a very long conversation about tropes, but to be short; they aren't all bad - it's mostly when something becomes a cliché that it might get boring. Tropes are storytelling devices and conventions, and sometimes using them makes for a good story - and breaking them in the right places might make it even better

If the person who left the comment just called it a trope and didn't give any advice or constructive criticism to help you improve, I wouldn't take them too seriously. I mean, in general I think people here know that it's better to keep even your constructive criticism to yourself unless a person has asked you to give it. But comments like that aren't constructive in any way, and even shows a lack of understanding of what tropes are really all about, so there's no help in it at all :/ What was that person hoping to achieve with a comment like that?

So I hope you won't worry too much about it. Some might think eyes with different colours are cliché, but I happen to like it nonetheless ^^

If they are only hate comments, without ideas on how to improve my skills/make things better, I ignore them.

A trope is just a theme that appears in fictional works. It's impossible to write any kind of story without tropes. They're not necessarily bad. I don't know what the comment said so I can't make any judgments on whether or not the person meant any harm, but pointing out a trope isn't necessarily a criticism. Tvtropes, an extensive online trope encyclopedia, even has an article on heterochromia2. Even if the person WAS being rude in their comment, don't let it get to you! You can't write without tropes, and lots of tropes add depth and quality to your story and characters!

Using the word trope as a form of an insult is a bit like insulting a story for using grammatically correct English. You use words and sentences?!?! That's SO overdone.

Tropes are just another literary device. Show me a story without tropes and I'll eat my powerful amulet given to me by a kindly old bearded wise man in a bar.

I've never gotten hate comments on Tapastic, but i've gotten some on tumblr. some i just ignored because it was just really simple and stupid. others would twist what i said and that's when i'd answer back, ask them to ask again without being anon, then block when they failed to answer.

basically, i dissect what they say and share it publicly. i ask them them questions, analyzing whatever stupid thing they said to the last letter, and make an articulate argument. most people who post flame/hate do so thoughtlessly so when they're confronted with something thought-out, they usually can't answer.

but like others have said, perhaps your commenter meant trope in the literary device way - not as something mean :/

@ArtistHan

others would twist what i said and that's when i'd answer back, ask them
to ask again without being anon, then block when they failed to answer.

Now, that is really bad. I also tend to nail them as you do, but I also had to learn that at some point you have to let go. That or risk an ulcer.

Haha I've only had to do it a few times. Once you do it a few times, the others don't dare do it~ Learning from example hehe I don't like hate, and I feel that I don't have to be the patient one when I never consented to it. If they're gonna come at me, then they're going to have to deal with the consequences. People usually flame because they feel like they can get away without consequence. Well, maybe they can do it to others, but I don't want to deal with that. It's my blog so they have to play by my rules. If they don't like it, then they shouldn't be such shitty people initially. :/

Honestly hate is an interesting thing to me. One of the most genuinely helpful critiques I ever got was one of the most harshly worded messages I ever got about my comic. (They tore the comic a new asshole and straight up said it was trash, it's stil technically hate at that point, haha I mean their points were valid where stated but still) Most hate really is just the pointless blathering of some enraged moron on the internet, tho.

In general though I tend to just laugh hate off, or even respond very kindly to it. I had one person even message me back apologizing because I was so friendly in response to their weird rant about how my art sucked it made them feel bad, haha. Either way it really isn't something to get worked up about, people are dumb, and can be cruel, and ultimately you'll just have to learn to live and either deal with it or ignore it.

If they're being actively insulting - using foul language and clearly just commenting to be mean and disruptive ("This is shit", "Why do you suck so much", etc., etc.) - then I delete the comment if I can, and never respond. There is no response that would make them, or me, happy, so ignoring it is the only way to go. The same goes for people who are being actively creepy, though luckily, I haven't had any of those.

If it's just a negative comment, I let it stand - not everyone is going to love my comic, and they have as much right to express that as anyone else. As long as they aren't being disruptive or trollish, I leave them be.

And if I get a harshly worded critique, I respond to it and ask for further detail; if someone has gone through the trouble of typing up something long enough to qualify as a proper critique, the least I can do is respond and try to analyze what they've written; they might have spotted genuine flaws in my work that I can improve upon.

But the general rule of thumb is to not engage with hateful comments; delete and ignore, because there is no fight there that you can possibly win. They just want to spew hate.

I haven't gotten much hate in the last few years since I ended up on my current hosts, but I have a policy of letting them stand unless it's a personal attack on me or my readers. I'm usually more than happy to have someone find and hate my stuff. It means the number or people seeing my stuff is increasing.

I dunno, to me it's really funny, imagining some poor sod getting his knickers in such a bunch over a free comic that he absolutely has to write me some elementary kid comment. Life advice: trolls really do implode if you laugh at them. That said, I very rarely get outright hate. I do get some passive-aggressive stuff occasionally and the once I had a dude complain about the website design (of a hosting site!!!) quite vocally. He seemed to be truly offended by having to scroll down to read each page because it did not fit all in one piece. I kept that because it was hella amusing. The only things I delete are slurs against people groups and stuff.

@infectedbloodcomics Getting hate does mean you're getting enough attention that someone is bothering to hate you, so, uh, I guess it's a sign you've made it somewhere? Kind of like an internet scout-badge.

I personally can do without hate; it's just a big drain on energy, even if you manage to shrug it off.

But if it's a one-time- hate comment, that's not much of an attention. Anyway, I get it. I can also do without hate.

Over the years, I've found that its just better to ignore haters rather than engage in endless shit flinging with them even if you are in the right about something. Taking screen caps of some of the things they say (particularly anything that would out them as a hypocrite) should also be considered in the event they become a dedicated troll and keep showing up on every one of your videos/threads/posts just to harass you.

I think I have gotten lucky that I only received constructive feedback, though some people said I should stop drawing anime. But those people think all cartoons are animes so anyway. If it isn't constructive than I should ignore it. Even so who cares if your character has two different color eyes. I have one of those characters too, and so what? It can be something that makes your character recognizable.

David Bowei must be the king of trope then ! (will someone get this one, if not this is goin' to be a pretty random comment)

"And when I get excited
My little China Girl says
Oh baby just you shut your mouth
She says... sh-sh-shhh"

The first thing I thought when I saw the eyes of your character was "Ahah, does he see in 3D ?" and I almost posted a comment under the episode, because yeah, I thought it was funny for you to choose these colors and it wouldn't have been judgmental or hateful in ANY way.
But I came back to the forum thread first and boy I'm glad I didn't post anything =D

Serious question though : if I had posted this comment, would you have considered it mean or hateful ?

As @blop said, aren't you being a bit hasty ? If you make your work public, you have to be ready to accept criticism and friendly banter and I think the best way to deal with it is to answer in a friendly way.
You could even win that person over =)
If you delete every negative comments, it feels like you're not comfortable with your work and take it too personnally... Your readers might feel like they have to walk on eggshells with you and you might not get any honest feedback... So be the better man and don't delete them ! (except if they're the "go die !" kind)
Who knows, your readers might even defend your work for you !

Phew ! Good then ! =D
Hard to tell how people mean what they say when it's just text, you could have felt like I was making fun of you or something =)

A good way to deal with hate comments is to realize that most of those haters have nothing better to do with their lives than to complain on internet message boards. But seriously, you cant really delete hate comments from existence, its just not possible. If those comments get ya down, just remember: If you dont have any haters, it means youre not doing anything cool. Btw, your work is pretty cool. I like it alot.

Seeing the responses and comments makes me wonder how people feel in general about comments? Personally if someone hasn't stated they are looking for critiques I just heart it and move on or add a comment about something I like. When people are looking for critiques I tend to ask questions that hopefully lead the person to see the same thing/problems I see- like 'is character A suppose to be behind or in front of character B?' Or 'Is this character the main character X or a new character?' Depending on their response I might go into detail or leave it alone.
I know people can be sensitive about their art and it's easy to discourage yourself without others 'helping' ^^'

I didn't see the comment in question but are different colored eyes that common that they have become a thing? And if so- does it really matter? There are still so many interesting ways that the story could develop.
But hey that's just my .02$