We are currently working infinite scrolling but do not have an updated eta at this moment. We are trying to address the memory/load time issue.
Apologies for the radio silence - we have been working on updating the website with additional fixes and and adjustments (some of which haven't been shipped yet). We will be making an additional announcement shortly about an update to the web/mobile apps along with a list of next steps for the website. We had to execute a time-sensitive server migration which has delayed some of the additional fixes. Apologies for those delays.
I'll only really be responding to product update questions - while we are reading and monitoring the responses, I feel that part of the discussion has gotten really off topic and aren't conducive to making the website better.
And for those worried, we appreciate the kind thoughts. We have been practicing safe social measures during the covid-19 situation, our entire staff is working from home for the foreseeable future, and have set up thoughtful support infrastructure to ensure both the physical and mental health of staff members. Right now, we're working on creator reach out for our premium creators to figure out what we can do to help during this time - along with helping out our part time and freelance team members.
During this time, we've been working around the clock to also prep the site and apps to better support all creators on Tapas financially for the month ahead - we'll be making an announcement around this shortly as well.
Suffice to say, this has all come at an inopportune time and the real world events that we're seeing are all unprecedented. We are committed to listening to the feedback for the website updates and implementing those in a timely fashion, while also simultaneously trying to address the aforementioned real world events and it's mental, physical and financial impact it has had on our community.
Thank you @michaelson ! I'm glad to hear that everyone is safe and look forward to the announcement!
Thank you so much for the response, Michael! It gives us much relief to hear that you and the Tapas team are healthy and well!
I also really appreciate the response and care for creators Tapas consistently shows and I look forward to the announcement. 
Wishing you all best!
Relieved to hear that you are all safe! Thank you so much for your hard work and for implementing these precautions, I hope you'll all continue to stay healthy and well - thanks again for taking the time to listen to your creators despite the current global situation, Tapas staff are awesome! 
Good to hear you and the staff are doing fine! And I'm pretty interested in the announcement! Stay safe! And thanks for keeps us up to date!
Thank you for keeping us updated, and really glad to hear you're all safe and as mentally healthy as possible in these circumstances!
Quick question, not sure if this is the right place but i'll try anyway. I saw an ink spring sale on the app, but it doesn't seem to be on the desktop version, is that normal?
Good luck with all the fixes and new stuff you guys are working on, and stay safe!
Just saw the newsletter, thank you so much for all that you're doing, everything mentioned sounds like it's going to be amazing!
Hey, not sure if this has been brought up or addressed, but I haven't been able to earn ink through watching ads on my computer since the website update went live.
Was the ability to earn ink through ads on your computer phased out in the new website update?
I used to be able to watch ads all the time and is how I normally earned ink, but since the update, it always just says "no free ink offers", that never used to happen and no other circumstances have changed (same wi-fi and location ect.)
I can still earn ink through watching ads on the mobile app, but not the desktop, so I was just wondering if anyone else was experiencing this and if it was part of the update 
No - it's still available, but I believe the desktop ads are being requested at a much higher rate than our ad providers have inventory for. We use multiple ad providers for the desktop and apps and there are times where the ad providers are unable to provide adequate inventory which is outside of our control.
Since no one else reported this issue - @michaelson, is it normal for the progress bar on ad revenue to just disappear? I'm still 30 or so away from a hundred(older picture), but a few days after the first update the bar that should be over Balance just disappeared on my dashboard. I thought the Cover update would fix it but it's still gone.
I'm glad that the staff is fine, and I hope that Tapas is able to continue work soon on fixing more things with this redesign (although, understandably, there'll probably be major delays considering the pandemic).
It's been a month now, though, and I think that a lot of the initial criticism received is still resonating - that it's unfair to creators to have had a site-wide beta test pushed on them and impact their readership. I really dislike that Tapas has become essentially a Webtoon clone, and reading on desktop is now just a chore that I'd rather not be bothered with. I think one of Tapas' biggest issues was simply that it's mobile app just wasn't that good and needed to be more intuitive, but now work towards fixing that has made the exact same problems bleed onto the desktop. Tapas had a superior desktop experience to Webtoon, which is why I preferred it for reading on desktop and preferred Webtoon for reading on mobile, and it's just disappointing to me as both a creator and a reader that random, unnecessary changes came out and haven't gone away, and are still managing to harm the user experience.
I'm not going to make this any longer, since there have already been rants -- I just want this to be my feedback made on the forum. I'm very close to graduation and would love to move towards doing comics or stories as a means of making money (especially considering I'll probably be stuck at home for a good while because of the Coronavirus), and before last month I would have readily picked Tapastic as a platform of choice for doing it. But now... I really don't enjoy being a user, and I hope a lot is done soon on making the experience not just patched and fixed but cohesive and good.
@michaelson @Yoon any insight to this?
as for my usual dosage of disgruntled sass, how long does it take a website with an actual company and pipeline production managing it to put banners back in? You've got the option to upload one built into the Dashboard but I can't tell if it was someone putting them back in who got distracted halfway or if it's just the leftover settings from pre-update that weren't removed. Uploading a banner with that option to do so only for it to still appear as those generic genre-based colors is sorta rubbing salt into the wound, don't ya think?
I know it's a stressful time right now due to the pandemic, but as people have stated already, it's been over a month now and there are still a lot of things you guys seem to be blatantly dodging or just leaving to let sit without any clarification or answers.
If you're not planning on making them available again then that's your decision, but at least remove the option to upload and communicate the change so we can be informed.
You say that but episode tags haven't done anything in years. It's not hurting anybody to leave it there, a text that it's unused at the moment will do. No need to be so antsy weekly.
so all we've achieved with highlighting that is pointing out yet another issue with tapas' accessibility but that's a whoooole other pot of tea that I'm not really into brewing rn.
The lack of functionality for both banners and tags are both issues in and of themselves lol Just because something else also happens to be an issue doesn't mean you should discount the first issue, it just means now you have two issues 
They're minor issues in the grand scheme of things, yes, but I don't see how one existing should discount the other, that's all.
(also i'm sure creators who played with meta tags as a part of their stories ex. harry bogosian, or users who depended on tags for decent SEO would beg to differ that the broken tagging system "isn't hurting anybody" lmao now they DEFINITELY don't do anything now that they don't even show up attached to episodes anymore, and that is definitely a drawback all on its own lol)
It's not a matter of being "antsy", I've already got a foot out the door lol It's a matter of making sure those issues aren't being forgotten about or pushed aside because people are still demanding for them and patiently waiting. I don't want to see people's patience get worn thin when that level of communication could have just been there in the first place.
I'll also add that it was just a point tacked on to the tag I did for the previous user who posted here a couple days ago, as tagging the staff typically always gets a faster response. At the rate the forum threads move, stuff gets buried easily so it's encouraged to tag staff members when you can if you need their immediate attention, which also includes reporting bugs. That was the main reason I responded, everything else was a dose of salt regarding my concerns, meant for staff. Just like reporting the bugs, it's not really something that I'm intending to turn into deeper discussion on a user level.