40 / 587
Mar 2020

I'm aware this must not be the easiest thing to get data on, but one thing I'd like to add, is that in my small 2 years of use of Tapas first as a reader and then as a creator, I've seen a tendency of a deepening of the gap between the expectations of mobile readers and website readers. Obviously mostly around the app censorship issue, but not only. Although not a clear cut thing, I feel we have now 2 relatively distinct populations, and thinking that what works on app will work on website may not be the right mindset.
At this point, I feel a lot of people read on website to AVOID the app experience, because they don't like it. Obviously the new changes would be upsetting to them.

I feel it would be better to keep the app and the website different enough, to give the choice of the experience to the readers, and only implement changes that are adapted to website subsample of readers.
I understand the need for some universal 'Tapas' feel, but sincerely, it was there (black and yellow) and was removed.

I'm just a simple reader and this looks BAD. And I mean really really bad!

And I feel readers where not the priority at all with that design update. I feel we've kinda been completely forgotten. While our experience should be the most important thing for you guys. I mean focusing on creator is a good thing but if it is at the expense of the people who read their work it doesn't work. They will loose readers and you will loose them.

A fixed width design? In 2020 Really? Are you guys still using 800x600 4/3 CRT? Because from a 1080p 16/9 or a 1440p 16/9 it is looking soooooo small on every pages.

Where did the infinite scroll went? For me that was the MAJOR thing making me stick to tapas. Because it was way more comfortable for reading than on any other website.

Where is the side bar when reading something? It was really helpful to know where we currently are in the reading and to go back on a previous page if I wanted to look at something from a page I've already read.

Where are all the colors? now tapas looks bland and sad.

For now its all I've seen and I'm not I want to see more and discover some more butchered things.

To let everyone know: this issue is being worked on as we speak! I'll let you know when they fix it.

Two other issues that should be fixed now, but please let me know if you have trouble:
- Drop-down search menu being unresponsive.
- Everyone is a creator, in the comment section.

That is what I feel too. All that mobilization of the web is a bad thing. If I read on a computer there is a reason and I4d like my website to be adapted to my monitor size.

Screw the "personality".
I'm more concerned with the ever shrinking lack of visibility for anything that isn't premium or ultra popular with every change you guys make.

Woah, slow that roll, buddy.
Let's take a bit of a step back here and try not to lose it on the Tapas staff.

I'll give the staff their due, they seem much more responisive and fair than DeviantArt who are STILL trying to convince users that their 'Eclipse' thing is great. Tapas at least seem quicker and willing to listen.

I just find weird that the site reccomends you the same 4 comics in each genre (For example, Al the comedy comics have this same four comics in the "More like this section" and another differents 4 one for drama, another 4 for actions, etc)

I get those are popular and they worth the reading but I'd like some variation? Maybe, find something I didn't know yet.

Overall I like the new navegation better, less elements all around the page to focus the focus on it.

Look, I'm not saying that their concerns shouldn't be heard.
I'm saying that blowing up at the Tapas staff instead of calmly explaining isn't really gonna help much.

I understand the need to vent, that's why I made this thread here:

For their part, the Tapas staff has been remarkably responsive, especially compared to some other websites, and for the most part seem legitimately interested in improving their website to the benefit of both the reader and the creator alike.

I noticed that too. Always the same ones. It's unfair on lesser-known comics.

Everything is really hard to find, and for some reason the "dashboard" button loads so slowly I had to give up after over a minute of waiting and go via my profile -> my series -> edit my series -> add episode, and publish that way.

By everything being hard to find, I mean finding comics. I can't figure out how to sort by views, likes or subscribers, if that's even possible. The only way I can seem to find comics is via trending and popular the last 24 hours, all comics with no filter whatsoever, staff recommendations/spotlights, and some premiums... although those are really hard to figure out the sorting for, too.

To those who complain and claim this was done benefit the "premium/ultra popular": It doesn't. Please stop trying to make everything into a big vs small creator matter, this is a sorting issue at large. I was in top 5 in the old "creators" page (before it vanished???) and with this recent update I find it hard to find my biggest comic through anything other than my profile page. If it's that hard to find one of the most subscribed comics on the site then that says a bit about the new design's user friendliness level...

Now let's not be onesided. Things that were good about the recent/ongoing updates:
Full covers are being introduced for community comics
Integrated crosspromotion/suggestions provided by the site based on readership and genre
LGBTQ+ and GL genre have been added!!!!!
Ability to pick 2 genres will be added for community comics

A lot of good things are going on. We just need the design change to be adapted so it can fit into that box of good things and we'll be golden.

Thank you so much for this.
I was so caught off guard by the huge change and the negative backlash I totally forgot to look for the positives.

one huge disappointment for me with this update is the loss of the customised button that we creators can use to send people to websites or in my case the place where i sell my comics. without it then I have to consider if it is even worth me keeping my comics here and after being on this website for so many years would be a shame to leave now only $10 away from being able to claim my $25 its take years to even get close. I wont rush that decision and hope you give us back our customised button please.

Could someone please tell me how to access my dashboard? The button doesn't exist that I can find

We may be in a cultural misunderstanding then. Because for me what I've wrote is really mild and just showing how uncomfortable I am with that change.

Probably.

I'm used to having to stop fights quickly so maybe my instincts are just kicking in.
My friends are a bunch of fiery motherf*ckers.

Ah, there's a scaling issue, in that case. It only appears when I have my browser in full-screen mode, which I never do. Thanks for letting me know, though

It glitches when I'm trying to see all comics, it only goes down part way and then in the bottom left corner, it shows multiple thumbnails overlapping eachother.

That's probably it. I'm from a culture where things need to be told to avoid them getting worse, fester and end up in actual fights.
I'm now living in a culture where everything has to be hidden, otherwise people freak out.
It's very difficult to remember each time who I'm speaking with, and when I'm traveling between my two countries it's always difficult to adapt.

Honestly, I love Tapas as a site.

I was just looking at Webtoons' format YESTERDAY and thinking 'wow Tapas is so much easier to navigate and find things on'. Only to refresh the Tapastic page last night and suddenly I was back on Webtoons lol.

Humor aside, the website layout now is very difficult to navigate.

Simply put, the improvements made on mobile sites do not automatically translate to desktop sites. We have keyboards and mice and bigger screens. Big, mobile layouts on a desktop site look huge and bulky.

I have a lot to cover, so I'll try to be brief with bullet points, if that's okay.

Missing features:

  • Endless scroll

(This has always been one of the best features on Tapas, especially for shorter comic formats. Coupled with longer loading times, the lack of scrolling from episode to episode is crippling the flow of reading through comics, especially story comics.)

  • Full lists of comic genres by sub/view/like count and alphabetically

(this allowed you full access to EVERY comic on Tapastic. Without that feature, all we can do is rely on the algorithm to hopefully suggest content. Listing comics in order of popularity also gives people the ability to set goals for themselves and their work. Ergo; 'I want to make it to the top 15 pages of this genre)

  • Direct access to the dashboard on mobile devices

(currently, the dashboard button does not show up on desktop displaying mobile devices, for those of us who use tablets or phones for content management)

  • Creators can no longer access their scheduled episodes to view them. Previews don't seem to be working either.

  • The personalized creator ad
    (it only shows up on the series main page now, which is a huge loss along with the description only being on this page as well. Author promotion for their patreon, merch and other items now NEEDS to be in the space limited episode description or directly in the comic, otherwise it will not be seen)

Site issues

  • Comics are loading far too slowly. It seems to be delayed based on the ads and reccomended comics needing to be loaded in.

  • Recommended comics under/on series are either staff picks or already INSANELY popular comics.

(They should probably be staff picks and/or related by tags. It may also be worth while to exclude comics that are already in a person's sub list. I get recommended to comics I'm already subbed to really often.)

Also two side notes
- The mobile app really could use some creator tools. It currently has none I can find.
- LONGER SERIES ON TAPAS NEED FOLDERS FOR SEASONS/CHAPTERS. It would help so much with scrolling and organization.
(sorry for the edits, I posted it early by accident lol)

As a final comment, I really appreciate what you guys do at Tapastic. Out of all the webcomic sites I've seen, you guys are THE BEST in my opinion. I would really like to see you guys stay that way.

Everything is loading really slowly. I've been trying to mooch around some changes, and I've been massively struggling to navigate the site. I had to wait a whole minute before I could scroll downwards when I was checking over one of my novel chapters to see how it looked. The lag is horrendous.

Gonna actually boost this as well. For a lot of people who are saying that we're easier to find - actually discoverability is down across the board. I'm not 100% sure where I was before on site rankings with my premium works, but I was ranking on popular. Now, my books are buried much further down. It could be an algorithm change that's more accurate, but it is definitely one I don't understand how it works in comparison to the old one if that's the case. Either the old alg was measuring data incorrectly, or the new one is. And I struggled to find my own work except for where it was featured/my own profile. The only thing that can be said of Premium creators is that we do get promotion to get our work in front of eyes more regularly, and can grow a fanbase that way.

Onto the positives as well, because I haven't really dwelt on that yet:

  • I like that the 'more series by' thing is now front and centre and that people read the blurbs before diving into things - that's pretty awesome.
  • I like that the placement of the 'like' button is now front and centre so that people can't miss it. Can subscribe be put there too please?
  • I like that the staff picks are on the novels page automatically.
  • I like the little thing that tells you if you're subscribed to a series already on the thumbnails.
  • I like that the 'trending' list has become somewhat more relevant again - whereas before popular was what got all the glory.

Honestly, I'm probably gonna parrot a number of other users as well but I am not a big fan of the sudden minimalist change to the website layout. As you've acknowledged, the previous layout had personality to it and helped it stand out compared to other comic websites - now it just looks exactly like webtoons save for minor differences here and there. I don't even use webtoons at ALL and when I loaded tapas I was immediately struck by the similarity. I do think some sort of design needs to be implemented to help tapas stand out as its own website.

And smaller thing, I don't like that to read a comic I have to click on two different buttons. It's somewhat insignificant honestly but when I click on a thumbnail, I sort of expect to be taken to the first/last page? I might be biased because of portfolio sites and taking people Directly to your content to minimize any potential of error but I did honestly prefer the previous incarnation of it. I doonn't like the details separation because I frankly feel like that should be the FIRST thing people land on so they can get an understanding of what your comic is about and whether or not they want to read into it.

I feel like the top banner? of comics is a little confusing too, I feel like if you're going to have more than one comic showcased they should all be clickable in some manner, and not require me to click an arrow to get to the comic that catches my interest.

Though positives, I do like the change in the comment section. And the inclusion of more than one genre for community comics as well as the LGBT tag. Though I do definitely want to see where y'all are going with this regardless.

Hm, the difficulty is that the web version was growing more and more behind the more we updated the apps. There are certain features that are app only that would be incredibly helpful but difficult to translate to the web version with the previous user interface. Comparatively, there aren't that many platforms that have a bifurcated web and mobile experience - they tend to aim for as much parity as possible.

Again, there was a definite need to change things with the website - like I mentioned the disparity between the reader experiences for the web and mobile were getting wider. If you were to visit the Tapas web and download the app, the functionality was becoming less and less aligned to the point where we needed to close that gap.

Yes - this is a high priority item for us and we're working on fixing that issue right now.

Yes - all formatting bugs for novels are being worked on and are a top priority.

These recommendations will evolve over time.

We're looking into the load times for the dashboard right now.

That's good feedback, we'll try to figure out a way to re-integrate this level of granularity back into the search.

This still exists on the series landing page but definitely agree that we should re-prioritize it's visibility on the episode page.

If you're logged in, it's on the upper right hand corner.

Thanks for bringing this to our attention! We'll address this in a future build.

We'll look into this bug - we're currently categorizing and prioritizing all bug reports related to the new website.

We'll look into a way to address this since we retired the "Full Site" option.

We'll look into this asap.

This is probably the only area where the app and web are going to remain bifurcated in terms of functionality - the creator tools will largely remain a web only feature and experience.

Perhaps an unpopular opinion:

Formatting issues and navigability aside, I like how it looks :heart_03:

wait

no

nonononono

are you shitting me

@michaelson do you know how many hours I spent reformatting all 330k words of Time Gate: Reaper's novelized version for y'alls website? I kid you not, it took two weeks to get it all ready to upload and I still haven't finished uploading all the episodes. I'm just thankful that I have 300+ thousand words already uploaded which people aren't gonna fly through. No one reads it anyway.

That aside, you know why I spent two weeks reformatting it?

Because y'alls novel platform doesn't have any formatting tools whatsoever. No right/left/center align. So all the sentences that I had to forcefully shove to the right side using the space bar are now closer to the center and I'm sure the episodes with text meant for the center are now god knows where else on the page. If y'all are gonna change visual aspects like the maximum width on text then you need those tools that make the text static in its position no matter what. Literally web formatting basics 101.

Not that I can check because it won't let me scroll the full list of episodes without hitting the stupid Continue button where it asks me to subscribe (ON MY OWN SERIES). Which doesn't work on mobile btw because it keeps sending me to the episode at the bottom of the list instead. So I have to manually click through episodes at the bottom of the page and it's 2020 and this shouldn't even be an issue.

I'm not going back and fixing it. Screw it. I already had to sacrifice a lot of Time Gate's novelized formatting for the bugs and lack of real writing tools beyond Bold and Italics. If anyone gives a shit they can download the PDF copy which I'm also offering for free. At least that one is downloadable and won't unexpectedly change its appearance without prior feedback.

The parity is distinctly a problem.

While I understand needing to keep both the website and the app on about equal footing in terms of updates and the like, making the website this similar to the app was clearly a mistake.

Hello!
Do I understand it right that NSFW comics are not going to show up in any category like Trending, Genres etc?

They shouldn't show up in app mode, but should in desktop mode. If not submit an email to see if that's not another glitch.

No, I'm talking about desktop mode. For example, if you select BL genre.
Sorry, my English is very bad.

Thanks for the note. Appearance and layout are mere aesthetics; I look forward to the restoration of the former desktop navigation functionality; the need to click 4-5 times to read the latest episode of a library entry is a strong incentive to read elsewhere.